Music Office Assistant

3 days ago


Mississauga, Ontario, Canada Long & McQuade Limited Full time

About Long & McQuade Limited

We are a leading Canadian retailer of musical instruments and professional music equipment. Our team is passionate about delivering exceptional customer service, and we're looking for a motivated individual to join our staff as a Music Office Assistant.

Job Summary

This is an exciting opportunity to work in a dynamic environment where you will be responsible for managing the front desk, assisting with administrative tasks, and providing excellent customer service.

Key Responsibilities

  1. Manage the front desk, including answering phone calls, responding to emails, and handling customer inquiries.
  2. Assist with administrative tasks, such as scheduling appointments, maintaining records, and preparing reports.
  3. Provide exceptional customer service, ensuring that customers have a positive experience when interacting with our store.
  4. Work closely with other team members to achieve sales goals and promote a positive store atmosphere.
  5. Perform other duties as assigned by management.

Requirements

  1. Diploma or certificate in business administration or a related field.
  2. 1-2 years of experience in a customer-facing role, preferably in retail or hospitality.
  3. Excellent communication and interpersonal skills.
  4. Ability to multitask and prioritize responsibilities effectively.
  5. Basic computer skills and knowledge of office software.
  6. High school diploma required.

What We Offer

Competitive salary: $45,000 - $55,000 per year, depending on experience.

Opportunities for advancement and professional growth.

A dynamic and supportive work environment.

Discounts on musical instruments and equipment.



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