Dental Office Administrative Assistant

6 days ago


Mississauga, Ontario, Canada Dr. Seema Steffens Dentistry Full time
About Us:

Dr. Seema Steffens' Dental Office is an esteemed dental practice dedicated to delivering exceptional patient care in a warm and welcoming environment.

Job Overview:

We are seeking a highly organized and customer-focused Dental Receptionist to join our dynamic team. This role plays a vital part in ensuring a seamless patient experience by handling various administrative tasks and providing outstanding customer service.

Responsibilities:
  • Greet patients warmly, creating a positive atmosphere in our reception area.
  • Manage appointments efficiently, scheduling, rescheduling, and confirming via phone or email as required.
  • Patient Registration: Collect and update patient information, insurance details, and medical history accurately.
  • Insurance Verification: Verify patient insurance coverage, process claims, estimates, and provide cost estimates when needed.
  • Billing and Payments: Process payments, issue receipts, and assist with financial inquiries and payment plans.
  • Answer Inquiries: Respond to patient queries via phone, email, or in person, providing information about services, fees, procedures, and comprehensive dentistry.
  • Maintain a Clean and Organized Reception Area: Keep the reception area tidy and well-organized for a welcoming environment.
  • Coordinate with the Dental Team: Communicate effectively to ensure a smooth patient flow and address any issues.
  • Patient Records: Maintain confidentiality and accuracy of patient records and files.
Requirements:
  • Previous experience in a Canadian dental setting or similar role preferred but not required.
  • Excellent customer service and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in using dental practice management software (Open Dental) is a plus.
  • Knowledge of dental terminology and procedures is a plus.
  • Attention to detail and accuracy.
  • Ability to handle sensitive and confidential information discreetly.
  • Strong communication skills, both written and verbal.
About Dr. Seema Steffens Dentistry:

Conveniently located on Dixie Road in Mississauga, our office offers a relaxing atmosphere and the highest level of dental treatment. We are passionate about improving smiles and oral health in our community.

Estimated Salary: $45,000 - $60,000 per year



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