Customer Service and Operations Manager

4 days ago


Edmonton, Alberta, Canada ENOVE SYSTEMS & E-COMMERCIAL Full time

ENOVE SYSTEMS & E-COMMERCIAL is seeking a Customer Service and Operations Manager to join their team.

The estimated salary for this role is $60,000 - $80,000 per year, depending on location and experience.

About the Role

This is a supervisory position responsible for overseeing the day-to-day operations of our customer service team. The ideal candidate will have 1-2 years of experience in a similar role and possess excellent leadership skills, as well as strong communication and interpersonal skills.

Key Responsibilities
  • Supervise staff and provide guidance and support as needed.
  • Oversee the ordering and authorization of merchandise.
  • Manage inventory levels and maintain accurate records.
  • Conduct performance reviews and provide constructive feedback.
  • Resolve customer complaints and issues in a timely and professional manner.
Requirements
  • Bachelor's degree or equivalent experience required.
  • Excellent leadership and communication skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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