Help Desk Coordinator

2 days ago

Kitchener, Ontario, Canada Twice the deal Pizza & Wings Full time

We are seeking an experienced and organized Help Desk Coordinator to join our team at Twice the Deal Pizza & Wings. This is a unique opportunity for a detail-oriented individual who can multitask, provide exceptional customer service, and maintain a high level of productivity in a fast-paced environment.

About Us

Twice the Deal Pizza & Wings is a leading foodservice company dedicated to delivering top-quality products and services to our customers. We are committed to providing a positive work environment that fosters growth, innovation, and teamwork.

Job Summary

The Help Desk Coordinator will be responsible for scheduling appointments, answering telephone calls and electronic enquiries, ordering office supplies, and maintaining inventory. This role requires excellent communication skills, attention to detail, and the ability to work independently in a dynamic setting.

Responsibilities
  • Schedule and confirm appointments with clients and stakeholders.
  • Answer telephone calls and relay messages in a professional and courteous manner.
  • Respond to electronic enquiries from customers and staff.
  • Order office supplies and maintain inventory levels to ensure efficient operations.
  • Greet visitors and direct them to the appropriate contacts or service areas.
  • Type and proofread correspondence, forms, and other documents to ensure accuracy and quality.
Requirements

To be successful as a Help Desk Coordinator, you must have:

  • A secondary (high) school graduation certificate.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Attention to detail and organizational skills.
  • Able to work in a fast-paced environment and adapt to changing priorities.
Working Conditions

This role requires working on-site at our location, with no option for remote work. The successful candidate must be able to work in a busy environment and maintain a high level of productivity while adhering to safety and security protocols.

Salary Information

The estimated salary range for this position is $35,000 - $45,000 per year, depending on experience and qualifications. Benefits may include opportunities for career advancement, training and development, and a competitive compensation package.

Additional Information

Twice the Deal Pizza & Wings is an equal opportunities employer. We welcome applications from qualified candidates who share our commitment to excellence and customer satisfaction. If you are a motivated and organized individual looking for a new challenge, please submit your application today.

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