Desktop Support Specialist for Complex Environments

1 day ago


Ottawa, Ontario, Canada Hire Intellect Full time
Job Title: Desktop Support Specialist for Complex Environments

Estimated Salary: $80,000 - $110,000 per year

Ottawa, Ontario (Onsite)

About the Company:

Hire Intellect is a specialized financial services provider to farming operations across Canada.

Responsibilities:
  • This role will be structured after our 'Hub and Spoke' model, where you will primarily be based onsite in Ottawa, with occasional support required at nearby Kanata office.
  • We are seeking an experienced desktop hardware and software professional with key responsibilities including strong experience with hardware and desktop software applications.
  • The ideal candidate must have own mode of transportation to travel between locations.
  • You will be responsible for providing desktop hardware and software support to users, administrating/supporting computer end-user devices in a large, complex environment.
  • Your expertise will include device hardware (e.g. PCs and Mac's, mobile devices, and peripherals), operating systems, device imaging application installation, deployment, and security tools.
  • You will also be responsible for troubleshooting and managing file and print services.
  • Effective communication skills are essential, including producing written technical material that is concise, grammatically correct, and structured to communicate the intended message with high efficacy.
  • Bilingualism in English and French is mandatory, with strong verbal and written skills required.
Requirements:
  • A minimum of 1-2 years of previous Deskside support experience is required.
  • Diploma or Certificate within the scope of Information Technology or High School diploma combined with years of experience in a deskside support role is necessary.
  • CompTIA A+ or equivalent experience is mandatory.
  • Good communication, time management, and mathematical skills are essential.
  • The successful candidate must be dependable and reliable, with attention to detail and documentation.
  • Clean criminal record and driving abstract are required.
Nice to Have:
  • Meeting Room support experience would be an asset.
  • Strong knowledge of Microsoft Teams and Teams Telephony would be a significant advantage.


  • Ottawa, Ontario, Canada S.i. Systèmes Full time

    We are seeking a Desktop Support Specialist to join our team at S.i. Systèmes to support a Windows 10 to 11 migration project. The successful candidate will provide on-site troubleshooting of network and software issues to ensure a seamless transition.About the RoleThis is a fantastic opportunity for an experienced Help Desk Specialist to take their career...


  • Ottawa, Ontario, Canada Course Full time

    The Library of Parliament seeks a skilled Desktop Publishing Specialist to join its team. Located in the National Capital Region, this position offers a unique opportunity to work in a stimulating and rewarding environment that supports Canadian parliamentary democracy.Key Responsibilities:Provide professional desktop publishing services to content owners,...

  • Desktop Engineer

    2 months ago


    Ottawa, Ontario, Canada Hamilton Barnes Associates Limited Full time

    Launch Your IT Career with a Leading Government OrganizationAre you an ambitious IT professional looking to advance your career in a stable and growth-oriented environment?This role offers the opportunity to work with a prominent government organization that values employee development and professional excellence. With funded training and certifications, you...


  • Ottawa, Ontario, Canada Employment and Social Development Canada Full time

    Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Natural Resources Canada.Overview: The Service Desk at Natural Resources Canada provides technical support to over 5000 internal end-user clients. As a Technical Support Specialist, you will be responsible for recording, prioritizing, and resolving common...


  • Ottawa, Ontario, Canada Convergence Networks Full time

    An exceptional Network Support Specialist is required to provide an unparalleled customer experience by responding to and resolving incoming IT requests and alerts from our clients. You will work on a variety of technical issues, from diagnosing network, server, and workstation problems, to thinking outside the box to find solutions and resolve complex...


  • Ottawa, Ontario, Canada Employment and Social Development Canada Full time

    The Service Desk at Natural Resources Canada is looking for skilled technicians to join our dynamic team. As an IT Service Desk Support Specialist, you will provide technical support to over 5000 internal end-user clients.This role involves recording, prioritizing, and resolving common informatics problems over the phone, by remote access, and in-person...


  • Ottawa, Ontario, Canada Course Full time

    About the RoleWe are seeking a highly skilled Publishing and Quality Assurance Specialist to join our team at the Library of Parliament. In this role, you will be responsible for providing professional and timely desktop publishing and quality assurance services to content owners, enabling them to produce high-quality documents intended for internal users,...


  • Ottawa, Ontario, Canada NewFound Recruiting Full time

    Job OverviewNewFound Recruiting is seeking a highly skilled Cloud Security Engineer to join our team. As an AVD security specialist, you will be responsible for ensuring the security and compliance of our Azure Virtual Desktop environment.


  • Ottawa, Ontario, Canada Research Council Full time

    Are you passionate about providing exceptional technical support services? Do you have a knack for resolving complex IT issues? We are seeking a Technical Support Specialist to join our team at the Research Council of Canada, where you will play a critical role in supporting the council's internal and external clients.About Our TeamThe Natural Sciences and...


  • Ottawa, Ontario, Canada Baha Full time

    **Company Overview:** Baha is seeking a reliable and detail-oriented Cleaning Specialist to join our team at one of our top-tier gyms. This part-time or full-time opportunity allows for flexible scheduling and a positive, respectful work environment.**Salary:** The estimated hourly wage for this position ranges from $16 to $19, depending on the assigned...


  • Ottawa, Ontario, Canada CB Canada Full time

    CB Canada is seeking an Operations Support Specialist to join their team in Ottawa, ON. This role offers a competitive salary of $60,000 - $80,000 per annum, depending on experience.About the RoleThe Operations Support Specialist will assist management with coordinating, planning, and executing project components. Key responsibilities include:Communication...


  • Ottawa, Ontario, Canada EORLA ALREO Full time

    Position OverviewEORLA/ALREO, a leading provider of diagnostic testing services in Eastern Ontario, is seeking a highly skilled Medical Laboratory Specialist to join our team. This is an exciting opportunity for a motivated individual to contribute to the preparation and analysis of complex specimens in a fast-paced laboratory environment.About EORLA/ALREOWe...


  • Ottawa, Ontario, Canada Duke Full time

    About DukeDuke supports military, government and humanitarian operations through the construction, ownership, operation, servicing and management of complex, mission-critical ships. Our mission is clear and simple: To deliver service excellence through innovation and trust.Job Title: High-Level Administrative Support SpecialistJob Type: PermanentLocation:...


  • Ottawa, Ontario, Canada Parallels Full time

    Parallels Seeks Experienced Senior IT Automation SpecialistThe estimated salary for this role is $120,000 - $150,000 per year, depending on experience and qualifications.Job DescriptionWe are looking for a skilled Senior IT Automation Specialist to join our team at Parallels. As a key member of our global IT Support team, you will be responsible for...


  • Ottawa, Ontario, Canada Telesat Corp. Full time

    OverviewTelesat Corp., a leading global satellite operator, seeks a Cloud Operations Specialist to join its team. This role will play a critical part in ensuring the smooth operation of our cloud-based infrastructure and applications.SalaryThe estimated annual salary for this position is $85,000-$110,000 CAD, depending on experience and qualifications.Job...


  • Ottawa, Ontario, Canada belairdirect Full time

    About the Job">We're looking for a skilled Technical Support Specialist to join our Centre of Digital Expertise team. As a Technical Support Specialist - French & English, you will provide exceptional technical support to our customers via phone, chat, and email.">You will be responsible for resolving technical issues, troubleshooting, and providing guidance...


  • Ottawa, Ontario, Canada Deliverance Consulting INC Full time

    Job Title: Senior IT Support SpecialistWe are seeking a highly skilled Senior IT Support Specialist to join our team at Deliverance Consulting INC.Job Description:This role involves providing technical support and assistance to clients with various computer-related issues. As a Senior IT Support Specialist, you will be responsible for troubleshooting...


  • Ottawa, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a highly organized Corporate Support Specialist to support our office operations in Ottawa. This role involves handling various administrative tasks to ensure smooth day-to-day functions.Key Responsibilities:Provide exceptional customer service by answering phone calls, managing emails, and handling correspondence.Schedule meetings and...


  • Ottawa, Ontario, Canada Telesat Full time

    We are seeking a highly skilled Technical Systems Infrastructure Specialist to join our team at Telesat.Job OverviewThis role is focused on implementing, maintaining, and enhancing corporate computer systems and related security solutions. The ideal candidate will have expertise in IT operations, corporate infrastructure, and technical...


  • Ottawa, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at beBee Professionals in Ottawa, Canada. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office...