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Administrative Assistant
2 months ago
We are seeking a highly skilled and organized Administrative Assistant to join our team at the YMCA of Three Rivers. As an Administrative Assistant, you will provide administrative support to our EarlyON team, ensuring the smooth operation of our programs and services.
Key Responsibilities:- Provide exceptional customer service to clients and staff, responding to inquiries and resolving issues in a timely and professional manner.
- Support the EarlyON team with data entry, filing, and other administrative tasks, ensuring accuracy and attention to detail.
- Assist with the maintenance of a systematic and organized filing system and archiving system for the EarlyON Waterloo Region.
- Communicate with clients and staff through email, phone, and virtual platforms, providing information and support as needed.
- Perform administrative duties, including organizing mail, typing correspondence, and generating reports.
- Support group sessions, workshops, and networking meetings, including note-taking, room bookings, and Zoom channel bookings.
- Attend workshops, trainings, conferences, and staff meetings as required.
- Completion of a Community College Diploma in a related discipline.
- 3-5 years of related experience, or technical training, or a combination of education and experience.
- Superior customer service, communication, and teamwork skills.
- Strong knowledge of computers, iPad, and Zoom platforms.
- Strong analytical, problem-solving, and organizational skills, with attention to detail.
- Strong MS Office skills, especially Word, Excel, Teams, and Outlook.
- Ability to work with minimal supervision.
- Ability to maintain confidentiality, as the position handles sensitive information.
- Strong understanding of the KEyON data entry system is an asset.
- Acceptable Police Check for Vulnerable Sector, or willingness to obtain at own cost.
As an Administrative Assistant with the YMCA of Three Rivers, you will join a dynamic team and an organization that has a massive impact across our community. You will be eligible for a free YMCA membership, training and development opportunities, employee referral bonus, and the employee assistance program.
This role requires regular travel across the region, which may not always be easily accessible through public transit. The employee must be able to arrange their own transportation to these sites. A valid G driver's license and full-time vehicle access are strongly recommended.
Please note that as an organization committed to the safety and well-being of children, youth, and other vulnerable populations, we prioritize the protection of those under our care. All employees must meet specific requirements, including obtaining a clear Police Vulnerable Sector Check and providing three professional references.