Banquet Server

7 days ago

Delta, British Columbia, Canada Century Group Full time

Job Summary

The Banquet Server is a key member of the food and beverage team at Coast Tsawwassen Inn, a premium all-suite hotel owned and operated by Century Group. As a Banquet Server, you will be responsible for providing exceptional customer service and upholding the hotel's quality standards in the food and beverage department.

Key Responsibilities

  • Act as an ambassador for Coast Hotels, greeting guests and making them feel welcome
  • Service hotel catering events and provide customer service through the completion of routine duties and tasks
  • Set up and tear down function rooms as per the detailed Banquet Event Order
  • Service the hotel breakfast bar, including setup, maintenance, breakdown, and cleanup
  • Adhere to quality and industry standards when completing tasks
  • Stock supplies and maintain inventory levels to support the operation throughout the day
  • Prepare, stock, and set up/put out food and beverages
  • Maintain function and meeting rooms, breakfast area, common areas by vacuuming, removing trash, clearing, cleaning, and sanitizing
  • Check on guest satisfaction and follow up on requests where possible and appropriate
  • Demonstrate a customer service attitude with internal and external contacts
  • Ensure the safety and security of the property, the Ambassadors, and guests when completing tasks

Requirements

  • Serving it Right certificate is required
  • Hepatitis A vaccination is mandatory
  • Previous banquet experience is an asset
  • Must be physically able to perform the duties of the position, including lifting up to 50lbs
  • Ability to work a variety of shifts, including weekends, evenings, and holidays
  • Excellent communication and interpersonal skills
  • Professional appearance and attitude
  • Ability to work as part of a team and independently

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