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Server (Casual) - Coast Tsawwassen Inn

1 month ago

Delta, Canada Coast Tsawwassen Inn Full time

Owned and operated by Century Group, Coast Tsawwassen Inn is a premium, all-suite hotel, offering 90 comfortable and spacious guest rooms, banquet and event spaces, and fitness room., Recently modernized, Coast Tsawwassen Inn is designed to enhance guest stays, upgrade the quality of business meetings, and authentically connect with the Tsawwassen community — truly reflecting our commitment to ‘Refreshingly Local’.

Consistently rated #1 in guest satisfaction and rated one of the finest hotels available within Coast Hotels.

Role Summary
Reporting to the Catering & Convention Manager and working closely with the Banquet Manager, the Banquet Server is responsible for providing superior customer service and upholding Coast Hotel’s quality standards.

Key Accountabilities
1. Acts as an Ambassador for Coast including greeting guests, making them feel welcome.
2. Provides customer service through the completion of routine duties and tasks, and by following the close instructions of the Banquet Event Order.
3. Responsible for the set-up of function rooms as laid out in the detailed Banquet Event Order.
4. Responsible for the tear down and clean-up of all function rooms.
5. Adheres to quality and industry standards when completing tasks.
6. Checks on guest satisfaction and follows up on requests where possible and appropriate.
7. Ensures the safety and security of the property, the Ambassadors and guests when completing tasks.

Education and Experience
- Serving it Right certificate is required.
- Hepatitis A vaccination is mandatory.
- Previous banquet experience is an asset.

Skills and Abilities
- Must be physically able to perform the duties of the position, including lifting up to 50lbs (need to be able to move chairs and tables).
- Ability to work a variety of shifts, including weekends, evenings and holidays.
- Excellent communication and interpersonal skills.
- Ability to work as part of a team and independently.

Coast Hotels offers a variety of benefits, including competitive wages, flexible work schedules, hotel discounts, staff meals, training & development, career advancement opportunities & more