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Catering Supervisor

2 months ago

Delta, British Columbia, Canada Century Group Full time

Job Summary

The Catering Supervisor is a key member of the Century Group team, responsible for the supervision of all banquet service staff and coordinating all food and beverage services within the food and beverage department.

Key Responsibilities

  • Supervise and lead the service of all catering events from start to finish, ensuring seamless execution and exceptional customer satisfaction.
  • Coordinate the service of functions by delegating and supervising the work of others, maintaining a high level of quality and attention to detail.
  • Conduct pre-function meetings to ensure personal hygiene and appearance standards of all staff are met, and details of the banquet event order are reviewed by the whole banquet team.
  • Ensure function rooms are set up in accordance with instructions on the detailed Banquet Event Order, including audio visual equipment.
  • Meet with the Executive Chef to confirm quantities of food items and timing of food leaving the kitchen.
  • Ensure all china, glassware, silverware, and linen items needed for the event are spotlessly clean.
  • Check staffing needs for upcoming events and schedules are confirmed.
  • Attend weekly BEO meetings with the Executive Chef and Catering Manager to review banquet event orders and ensure all information is complete, asking questions to ensure accuracy.
  • Communicate with the meeting planner/event coordinator handling the function to ensure all needs have been met and to check for any last-minute instructions or changes.
  • Complete all daily administrative tasks, including maintaining accurate records and reports.
  • Responsible for the proper handling of all equipment, i.e., audio visual, china, glassware, silverware, linen, and props, ensuring proper storage after use.
  • Recommend proper maintenance and repair to the Maintenance manager and ensure the proper housekeeping of all function space.
  • Ensure that food is served at the appropriate temperature, and that the entrée is placed properly on the table.
  • For receptions, ensure sufficient food is available and any upsell opportunities are met.

Requirements

  • Minimum 2 years of previous experience as a Banquet Server, previous supervisory experience in a food and beverage setting preferred.
  • Serving It Right and FoodSafe certification is mandatory.
  • Proficiency in computer applications such as Google Workspace (Docs, Sheets, Slides, Gmail, etc.).
  • Superior communication skills.
  • Ability to work with others in a fast-paced customer-service oriented environment.
  • Must be physically able to perform the duties of the position, including lifting up to 50lbs.
  • Must be able to work a variety of shifts, including evenings, weekends, and holidays.
  • Professional appearance and attitude.