Digital Experience Coordinator
4 weeks ago
About the Role
At BrainStation, we're seeking a skilled Coordinator, Customer Success to deliver exceptional experiences to our customers. As a key member of our team, you'll be responsible for managing all inbound inquiries across various channels and platforms.
Responsibilities
- Manage and resolve customer inquiries in a timely and professional manner
- Collaborate with our growth team to ensure seamless customer experiences
- Develop and maintain playbooks to support team growth and development
- Provide feedback to stakeholders to improve processes and enhance customer experiences
Requirements
- Bachelor's degree
- 1-2 years of experience in customer success or a related field
- Ability to thrive in a dynamic team environment
- Desire to find creative solutions to challenges
About BrainStation
Established in 2012, BrainStation is a global leader in digital skills training and workforce transformation. We've empowered over 100,000 professionals with cutting-edge digital education.
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