Digital Experience Strategist
4 weeks ago
At Loblaw Digital, we're pushing the boundaries of what's possible in digital experience. We're seeking a talented Manager, Digital Experience Strategy to join our team and help shape the future of online shopping.
About the RoleThe Manager, Digital Experience Strategy will play a key role in redefining the digital loyalty experience for PC Optimum. This involves collaborating with cross-functional teams to deliver integrated digital strategies that drive business results. You'll work closely with stakeholders to optimize the editorial strategy and playbook for the app and website, and identify opportunities to evolve the digital experience.
Key Responsibilities- Develop a comprehensive content strategy with cross-functional stakeholders to drive business results.
- Lead the integration between PC Optimum and all lines of businesses across the LCL organization.
- Collaborate with the Digital Experience Strategy leadership team to optimize the editorial strategy and playbook for the app and website.
- Proactively identify ways to evolve the digital experience.
- Manage key stakeholders across different areas of Loblaw Digital and LCL for various programs and initiatives.
- Contribute to the product roadmap by triangulating customer insights, business needs, and industry trends.
- 3+ years of experience in managing and designing online experiences.
- Ability to build relationships easily and work with large, cross-functional teams.
- Persuasive with strong analytical skills and ability to derive insights from data.
- Organized and able to self-direct, prioritize, and pivot as required.
- Experience creating compelling presentations for a senior leadership audience.
- Entrepreneurial mindset and willingness to roll up sleeves to get the job done.
- Thrives in ambiguous environments and works with a high degree of proactive critical thinking.
Loblaw Digital offers a dynamic and collaborative work environment, with opportunities for growth and development. We're committed to diversity and inclusion, and we're looking for talented individuals who share our values.
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