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Digital Personalization Strategist

1 month ago

Toronto, Ontario, Canada Loblaw Digital Full time
About the Role

We are seeking a highly skilled Digital Personalization Strategist to join our team at Loblaw Digital. As a key member of our ecommerce organization, you will play a crucial role in shaping the future of our online shopping experiences.

Key Responsibilities
  • Develop and execute a product vision that drives personalization across our ecommerce platform, leveraging AI-powered technology to deliver a tailored shopping experience for our customers.
  • Collaborate with cross-functional teams, including engineering, data science, UX/UI, marketing, and merchandizing to deliver high-quality products that meet customer needs.
  • Design and conduct A/B testing and other experimentation methods to validate and refine product features and enhancements, ensuring data-driven decision making.
  • Help define transactional and long-term metrics to monitor and analyze product performance, driving improvements based on insights and customer feedback.
Requirements
  • Bachelor's degree in Computer Science, Engineering, or a related field; a Master's degree or MBA is a plus.
  • 4+ years of product management experience, with 1-2 years of people management experience preferred.
  • Strong knowledge of experiment design principles, A/B testing, and data-driven decision making.
  • Experience working on a personalization platform and technical product management experience are pluses.
  • Exceptional stakeholder management skills, with ability to build relationships at every level of an organization.
About Loblaw Digital

Loblaw Digital is a dynamic and entrepreneurial team responsible for building and operating the online businesses of Canada's largest retailer. We are committed to creating accessible environments for our colleagues, candidates, and customers, and prioritize diversity, equity, and inclusion in all aspects of our work.

What We Offer
  • A competitive salary of $120,000 - $150,000 per year, depending on experience.
  • A hybrid work environment, with 3 days in office and 2 days remote.
  • Opportunities for professional growth and development, with access to world-class technologies and training programs.