Ecommerce Operations Specialist

4 weeks ago

Toronto, Ontario, Canada The PUR Company Inc. Full time

The PUR Company Inc. is a pioneering brand that has disrupted the market with its innovative products and loyal consumer base. We're a team of entrepreneurial thinkers who drive growth through expanding distribution channels and launching new products.

We're seeking a skilled Ecommerce Operations Specialist to support our online business across key marketplaces, including Amazon, and other online platforms in the US, Canada, and global markets.

Key Responsibilities:

  • Maintain and update product listings, including images, product titles, descriptions, and variations to ensure accuracy and relevance.
  • Monitor and ensure we're winning the Buy Box on major ecommerce platforms and identify when we're not, taking corrective action as needed.
  • Conduct regular audits of site pricing, ensuring competitiveness across different regions.
  • Collect and organize data to inform business decisions, track trends, and generate reports that provide actionable insights to improve business performance.
  • Conduct regular market and competitor research to stay ahead of industry trends.
  • Assist with the setup and launch of new products across online platforms, ensuring all product information is accurate and complete.
  • Track and analyze customer reviews to identify opportunities for improvement and address customer concerns.

Requirements:

  • At least 2 years of experience in account management support, retail operations, or a related role.
  • 1 year of experience working with Amazon Vendor Central in a retail or ecommerce capacity is a plus.
  • Proficient in Microsoft Excel, Word, and PowerPoint.
  • Strong analytical skills with the ability to track, interpret, and act on data insights.
  • Solution-oriented with a focus on continuous improvement.
  • Detail-oriented and able to identify areas of improvement in processes and systems.

We're an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility to Ontarians with Disabilities Act.

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