Current jobs related to Customer Care Representative - Oakville, Ontario - CareRx
-
Customer Care Representative
3 weeks ago
Oakville, Ontario, Canada CareRx Full timeAbout the RoleThe Customer Care Representative is a key member of our pharmacy team, responsible for delivering exceptional customer care to residents and their representatives in long-term care homes and retirement communities.Key ResponsibilitiesUpdate and maintain resident profiles and associated accounts within our pharmacy software programAnswer client...
-
Customer Care Representative
4 weeks ago
Oakville, Ontario, Canada CareRx Full timeAbout the RoleCareRx is seeking a highly skilled Customer Care Representative to join our team. As a key member of our pharmacy team, you will be responsible for providing exceptional customer care to our residents and their representatives.Your Key ResponsibilitiesUpdate and maintain resident profiles and associated accounts within our pharmacy software...
-
Customer Care Representative
3 weeks ago
Oakville, Ontario, Canada CareRx Full timeAbout the RoleCareRx is seeking a highly skilled Customer Care Representative to join our team. As a key member of our pharmacy team, you will be responsible for providing exceptional customer care to residents and their representatives.Your Key ResponsibilitiesUpdate and maintain resident profiles and associated accounts within our pharmacy software...
-
Customer Care Representative
3 weeks ago
Oakville, Ontario, Canada CareRx Full timeAbout the RoleCareRx is seeking a highly skilled Customer Care Representative to join our team. As a key member of our pharmacy team, you will be responsible for providing exceptional customer care to residents and their representatives.Your Key ResponsibilitiesUpdate and maintain resident profiles and associated accounts within the pharmacy software...
-
Customer Care Representative
2 months ago
Oakville, Ontario, Canada CareRx Full timeAbout CareRxCareRx is a leading provider of pharmacy services to seniors communities in Canada. We serve over 96,000 residents in over 1,600 seniors and other congregate care communities, including long-term care homes, retirement homes, assisted living facilities, and group homes.We use best-in-class technology to automate the preparation and verification...
-
Customer Care Representative
2 months ago
Oakville, Ontario, Canada CareRx Full timeAbout CareRxCareRx is a leading provider of pharmacy services to seniors communities in Canada. We serve over 96,000 residents in over 1,600 seniors and other congregate care communities, including long-term care homes, retirement homes, assisted living facilities, and group homes.We use best-in-class technology to automate the preparation and verification...
-
Customer Care Specialist
4 days ago
Oakville, Ontario, Canada CareRx Full timeAbout the RoleCareRx is seeking a highly skilled and customer-focused Customer Care Representative to join our team. As a key member of our pharmacy team, you will be responsible for providing exceptional customer care to residents and their representatives.Your Key ResponsibilitiesUpdate and maintain resident profiles and associated accounts within the...
-
Customer Service Representative
4 weeks ago
Oakville, Ontario, Canada CareRx Full timeAbout CareRxCareRx is a leading provider of pharmacy services to seniors communities in Canada. We serve over 96,000 residents in over 1,600 seniors and other congregate care communities, including long-term care homes, retirement homes, assisted living facilities, and group homes.We use best-in-class technology to automate the preparation and verification...
-
Customer Service Representative
4 weeks ago
Oakville, Ontario, Canada CareRx Full timeAbout CareRxCareRx is a leading provider of pharmacy services to seniors communities in Canada. We serve over 96,000 residents in over 1,600 seniors and other congregate care communities, including long-term care homes, retirement homes, assisted living facilities, and group homes.We use best-in-class technology to automate the preparation and verification...
-
Customer Care Liaison
3 days ago
Oakville, Ontario, Canada CareRx Full timeJob Description:We are seeking a highly skilled Customer Care Representative to join our team at CareRx, Canada's leading provider of pharmacy services to seniors communities. The ideal candidate will be responsible for delivering exceptional customer care to all residents and their representatives, ensuring that their needs are met promptly and...
-
Customer Service Representative
2 months ago
Oakville, Ontario, Canada Sonova Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Representative. As a key member of our team, you will be responsible for providing exceptional customer service in a fast-paced retail clinic environment.Key Responsibilities:Provide exceptional customer service in person, over the phone, and...
-
Customer Service Representative
2 months ago
Oakville, Ontario, Canada Sonova Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Representative. As a key member of our team, you will be responsible for providing exceptional customer service in a fast-paced retail clinic environment.Key Responsibilities:Provide exceptional customer service in person, over the phone, and...
-
Customer Service Representative
1 month ago
Oakville, Ontario, Canada Sonova Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Representative. As a key member of our team, you will be responsible for providing exceptional customer service in a fast-paced retail clinic environment.Key Responsibilities:Provide exceptional customer service in person, over the phone, and...
-
Customer Service Representative
1 month ago
Oakville, Ontario, Canada Sonova Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Representative. As a key member of our team, you will be responsible for providing exceptional customer service in a fast-paced retail clinic environment.Key Responsibilities:Provide exceptional customer service in person, over the phone, and...
-
Customer Service Representative
4 weeks ago
Oakville, Ontario, Canada beBee Professionals Full timeCustomer Service RepresentativeAt beBee Professionals, we are seeking a skilled Customer Service Representative to provide exceptional customer service to our clients. The ideal candidate will have a minimum of two years of customer service experience, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment. Key...
-
Veterinary Client Care Representative
3 weeks ago
Oakville, Ontario, Canada VCA Canada Full timeVeterinary Client Care RepresentativeMississauga-Oakville Veterinary Emergency Hospital is seeking a customer-focused Client Care representative to join our team. This opportunity includes a range of responsibilities that directly contribute to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients...
-
Veterinary Client Care Representative
3 weeks ago
Oakville, Ontario, Canada VCA Canada Full timeVeterinary Client Care RepresentativeLocation: Oakville, ONMississauga-Oakville Veterinary Emergency Hospital is seeking a customer-focused Client Care representative to join our team. This casual opportunity includes a range of responsibilities that directly contribute to the efficient and effective daily operation of the hospital. Your primary...
-
Veterinary Client Care Representative
3 weeks ago
Oakville, Ontario, Canada VCA Canada Full timeVeterinary Client Care RepresentativeLocation: Oakville, ONMississauga-Oakville Veterinary Emergency Hospital is seeking a customer service-focused Client Care representative to join our team. This casual opportunity includes a range of responsibilities that directly contribute to the efficient and effective daily operation of the hospital. Your primary...
-
Customer Service Representative
1 month ago
Oakville, Ontario, Canada Essity Full timeAbout the RoleEssity Health and Medical is seeking an experienced Customer Service Representative to provide timely and effective administrative support to customers, sales team, unit, or department. This individual will be responsible for following established procedures and guidelines.Key ResponsibilitiesInteract with customers via telephone and other...
-
Customer Service Representative
1 month ago
Oakville, Ontario, Canada Essity Full timeAbout the RoleEssity Health and Medical is seeking an experienced Customer Service Representative to provide timely and effective administrative support to customers, sales team, unit, or department. This individual will be responsible for following established procedures and guidelines.Key ResponsibilitiesInteract with customers via telephone and other...
Customer Care Representative
2 months ago
About CareRx
CareRx is a leading provider of pharmacy services to seniors communities in Canada. We serve over 96,000 residents in over 1,600 seniors and other congregate care communities, offering timely and cost-effective medication delivery and quick response to routine changes in medication management.
Our Mission
We strive to provide exceptional customer care to all residents and their representatives, ensuring the highest standards of quality and safety in medication management.
Job Summary
The Customer Care Representative is responsible for ensuring that exceptional customer care is provided to all residents and their representatives, under the direction of the Customer Care Manager.
Key Responsibilities
- Update and maintain resident profiles and associated accounts within the pharmacy software program
- Answer client account inquiries in a timely and professional manner
- Contact clients to communicate information about CareRx Pharmacy services and document prescription and statement payment information
- Contact residents and/or their representatives for product payment authorization and communicate with other members of the pharmacy team as applicable
- Perform miscellaneous office and administrative support functions when required
- Complete daily tasks in accordance with established workplace policies and procedures
- Consult with members of the pharmacy management team when there are unresolved issues surrounding day-to-day work functions
- Provide exceptional customer care to LTC homes and retirement communities serviced by CareRx Pharmacy
- Follow all provincial and federal laws, standards, and regulations governing the practice of pharmacy
- Assist in maintaining and monitoring pharmacy inventory
- Perform duties and accountabilities of the Pharmacy Assistant, when applicable
Requirements
- Excellent customer service and interpersonal skills
- Self-directed, requiring minimal supervision
- Knowledge of Microsoft Office, Kroll Windows application, and applicable eMAR platforms
- Working knowledge of Smart-Link software an asset
- Proven ability to foster strong partnerships with other members of the healthcare team
- Effective organization, planning, and time management skills
- An understanding of provincial regulations governing LTC homes and Retirement Communities
Accommodations
CareRx welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Background Screening
All applicants must successfully pass satisfactory background screening (depending on the role - Criminal Record Check, Credit Check, Driver's Abstract, Education Verification, Current Professional Registration) and referencing. Background screening will be completed after an offer of employment has been extended and accepted.
