Debt Recovery Specialist

1 month ago


Richmond Hill, Ontario, Canada Financial Debt Recovery Ltd. Full time

About the Role

We are seeking a highly skilled and motivated Collector to join our team at Financial Debt Recovery Ltd. Our ideal candidate is a results-driven professional with a passion for debt recovery and a strong desire to work in a fast-paced, dynamic environment.

Responsibilities

- Conduct inbound and outbound calls to negotiate payments and resolve customer inquiries.
- Develop and maintain relationships with clients to ensure timely and effective debt recovery.
- Utilize critical thinking and probing questions to overcome objections and secure payment arrangements.
- Maintain compliance with company policies, procedures, and regulatory requirements.
- Accurately record all details of communications and activities within our system.
- Proactively monitor and investigate accounts to locate relevant information and facilitate collection.

Qualifications

- 3+ years' experience in debt recovery or a related field.
- Strong negotiation and customer service skills.
- High energy, a positive attitude, and a strong work ethic.
- Sound judgment and decision-making skills.
- Ability to achieve results based on individual and team goals.
- Detail-oriented, organized, and proficient in computer skills with MS Office.

Benefits

- Competitive salary and bonus structure.
- Opportunities for career advancement and professional growth.
- Comprehensive benefits package, including health, dental, and life insurance.

Financial Debt Recovery Ltd. is an equal opportunity employer committed to diversity and inclusion. We offer a dynamic and supportive work environment, and we are excited to welcome a talented Collector to our team.



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