Front Desk Manager
2 days ago
At Comfort Inn, we are seeking a skilled Front Desk Manager to oversee the daily operations of our hotel. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that all guests have an enjoyable stay.
About the RoleThis is a full-time position that requires at least 1 year of experience in a similar role. If you are a motivated individual with excellent communication skills and a passion for delivering outstanding customer experiences, we encourage you to apply.
Key Responsibilities- Provide exceptional customer service to all guests, responding promptly to their needs and resolving any issues efficiently.
- Manage the front desk team, supervising staff and ensuring they have the necessary tools and training to perform their duties effectively.
- Prepare and submit reports on guest feedback, employee performance, and other relevant metrics.
- Assist clients/guests with special needs, such as providing wheelchair accessibility or arranging for extra amenities.
- Coordinate, assign, and review work tasks to ensure efficient operation of the front desk.
- Bachelor's degree or equivalent in hospitality management, business administration, or related field.
- At least 1 year of experience in a front desk management or supervisor role.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and management.
- Proven track record of delivering high-quality customer service and improving customer satisfaction ratings.
- A competitive salary range of $60,000 - $80,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.
- The opportunity to work in a dynamic and fast-paced environment, with opportunities for professional growth and development.
As a valued member of our team, you will receive a generous compensation package and enjoy a supportive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Guest Service Supervisor
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