Guest Service Agent/night Auditor

2 days ago


Midland, Canada Hampton Inn by Hilton Midland Full time

Hampton Inn by Hilton Midland is looking to hire Guest Service Agents and Night Auditors that are energetic and customer service driven individuals to provide outstanding customer service to all our guests. Upon check in and check out, as a Guest Service Agent, you will be the first and last person our guests will interact with. Individuals should have knowledge of the area, experience working with the public and proficient on computers. You will be required to complete online learning courses, learn and adhere to Hilton Brand Standards. Requirements - ability to use a computer, answer and transfer phone calls, assist with guest inquiries and concerns, balance end of day cash and credit cards, use of POS terminal, ability to multi-task, be a self starter, assist in all other departments, dependable and reliable, work alone with mínimal supervision and as a team, stand for long periods of time, available for all shifts and all days of the week including holidays. Experience working front desk is an asset but not required.

**Job Types**: Full-time, Part-time
Part-time hours: 24-40 per week

**Salary**: From $16.50 per hour

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Midland, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person



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