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Guest Service Supervisor

1 month ago

Midland, Ontario, Canada Comfort inn Full time

Job Title: Guest Service Supervisor - Lead Team Member

About the Role:

We are seeking a highly skilled Guest Service Supervisor to join our team at Comfort Inn. As a key member of our front-line team, you will be responsible for providing exceptional guest service, leading by example, and ensuring that our guests have an unforgettable experience.

Key Responsibilities:

  • Lead and motivate a team of Guest Service Representatives to deliver exceptional guest service
  • Ensure that all guest interactions are handled in a professional and courteous manner
  • Monitor and maintain high standards of cleanliness and organization in the front desk area
  • Prepare and submit reports on guest feedback and team performance
  • Assist with the recruitment and training of new team members

Requirements:

  • 1 year to less than 2 years of experience in a similar role
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, please submit your application today.