Technical Support Specialist

4 weeks ago

Bolton, Canada Fleetex Transport Ltd. Full time
Job Title: Technical Support Specialist

Fleetex Transport Ltd. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.

Key Responsibilities:
  • Respond to user inquiries and provide technical support via phone, email, or in-person.
  • Consult technical manuals, user guides, and other resources to research and implement solutions to technical issues.
  • Provide training and guidance to users on how to use computer systems and software.
  • Collect and maintain a log of technical issues and solutions for future reference.
  • Collaborate with other technical support teams to resolve complex technical issues.
Requirements:
  • 1-2 years of experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Knowledge of computer systems, software, and networking hardware.
Working Conditions:
  • Fast-paced environment with tight deadlines.
  • Ability to work independently and as part of a team.
  • Regularly required to sit, stand, and walk.
Language:
  • English is the primary language of communication.
Work Schedule:
  • 40 hours per week.

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