Technical Support Specialist

3 weeks ago


Bolton, Canada Fleetex Transport Ltd. Full time

About the Role

Fleetex Transport Ltd. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and employees, resolving issues with computer systems, and ensuring the smooth operation of our technology infrastructure.

Key Responsibilities

  • Provide technical support to customers and employees
  • Resolve issues with computer systems, software, and hardware
  • Install, configure, and troubleshoot computer systems and software
  • Develop and maintain technical documents and procedures
  • Participate in the design and implementation of new technology solutions
  • Supervise and mentor junior technical support staff

Requirements

  • Bachelor's degree in Computer Science or related field
  • 1-2 years of experience in technical support
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong knowledge of computer systems, software, and hardware

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Diverse and dynamic work environment


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