Technical Support Specialist

4 weeks ago


Bolton, Canada Fleetex Transport Ltd. Full time

Fleetex Transport Ltd. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our users, resolving issues with computer systems, and implementing solutions to improve our services.

Key Responsibilities:
  • Respond to user inquiries and resolve technical issues in a timely and efficient manner.
  • Consult technical manuals and other resources to research and implement solutions to complex problems.
  • Provide training and guidance to users to improve their technical skills and knowledge.
  • Collaborate with other technical support analysts to share knowledge and best practices.
  • Participate in the development and implementation of new technical solutions to improve our services.
Requirements:
  • 1-2 years of experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong knowledge of computer systems, networks, and software.
  • Ability to work independently and as part of a team.
Working Conditions:
  • Fast-paced environment with tight deadlines.
  • Repetitive tasks and attention to detail required.
  • Combination of sitting, standing, and walking.
Personal Suitability:
  • Accurate and efficient in your work.
  • Excellent oral and written communication skills.
  • Ability to work under pressure and prioritize tasks effectively.
  • Strong initiative and judgment skills.
  • Organized and able to multitask.


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