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Technical Support Specialist
1 month ago
Fleetex Transport Ltd. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our employees, resolving issues with computer systems, and ensuring the smooth operation of our IT infrastructure.
Key Responsibilities- Respond to user inquiries and resolve technical issues in a timely and efficient manner.
- Provide training and guidance to employees on the use of computer systems and software.
- Collaborate with the IT team to identify and resolve technical issues.
- Develop and maintain technical documentation and knowledge base.
- Participate in the design and implementation of new IT systems and processes.
- College/CEGEP diploma in a related field.
- 1-2 years of experience in a technical support role.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of computer systems, software, and networking fundamentals.
The Technical Support Specialist will work in a fast-paced environment with tight deadlines and will be required to work under pressure. The ideal candidate will have excellent time management skills and be able to prioritize tasks effectively.
LanguageThe primary language of work is English.
Work HoursThe work hours are 40 hours per week.
