Support Services Coordinator

7 days ago


Hamilton, Ontario, Canada Good Shepherd Centres Full time

About the Opportunity

We are seeking a highly skilled and compassionate Support Services Coordinator to join our team at Good Shepherd Centres. As a key member of our team, you will play a vital role in providing respectful and appropriate housing support services to our clients.

Job Summary

This is a full-time position working Monday to Friday, with occasional Saturday shifts. You will be responsible for providing intensive case management to youth, women, and families experiencing chronic homelessness, as well as securing permanent housing and providing ongoing case management supports.

Key Responsibilities

  • Provide trauma-informed intensive case management to individuals and families in crisis
  • Work with community agencies to coordinate services and resources
  • Accompany clients to appointments, viewings, and home visits
  • Manage time effectively in a fast-paced environment

Requirements

To be successful in this role, you will require:

  • a post-secondary education in Social Services or a related field
  • a minimum of 1 year of related experience or equivalent combination of education and experience
  • strong knowledge of issues impacting youth, women, and families, including homelessness and violence against women and children
  • excellent interpersonal and conflict resolution skills, verbal and written communication, time management, and organization
  • a valid G license
  • fluency in a second language is an asset

What We Offer

As a Support Services Coordinator at Good Shepherd Centres, you will have the opportunity to work with a dedicated team who share your passion for supporting vulnerable populations. We offer a competitive salary and benefits package, including staff recognition programs and access to self-care supports and employee/family assistance program (EAP). We welcome applications from all people with disabilities and provide accommodations on request.

Salary Range: $60,000 - $80,000 per annum, depending on experience



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