Business Administrator

3 days ago

Winnipeg, Manitoba, Canada Access Credit Union Full time

Business Administrator Role

The Business Administrator provides exceptional member experience by delivering personalized service, promoting credit union products and services, and supporting the Business Lending team.

Key Responsibilities:

  • Deliver outstanding member service, responding to inquiries and resolving issues in a timely and professional manner.
  • Collaborate with the Business Lending team to provide administrative support and ensure seamless operations.
  • Develop and maintain relationships with members, identifying opportunities to promote credit union products and services.
  • Process and maintain business memberships and accounts, ensuring accuracy and attention to detail.
  • Administer specialized accounts, such as estates and property management companies, with confidentiality and discretion.
  • Prepare and distribute bank confirmations and assist with credit card applications.
  • Contribute to business development through service excellence, product knowledge, and teamwork.
  • Maintain open communication and cooperation with other staff to ensure a friendly and efficient work environment.

Requirements:

  • Grade 12 diploma or equivalent.
  • Business Administration or other post-secondary education an asset.
  • Previous customer service experience.
  • Demonstrated desire to serve others in a friendly and professional manner.
  • Strong interpersonal and communication skills, both verbal and written.
  • Attention to detail with high degree of accuracy.
  • Ability to work in a fast-paced environment and perform well under pressure.
  • Ability to prioritize using sound judgment to make timely and effective decisions.
  • Knowledge of Access Credit Union's products and services.
  • Ability to follow standardized policies and procedures.
  • Knowledge of risk management within the financial industry.
  • Proficient computer skills.

About Access Credit Union:

We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.

We are committed to providing a supportive and inclusive work environment that values the contributions of all employees.

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