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Front Desk Coordinator

2 months ago

Toronto, Ontario, Canada Compass Group Canada Full time

Compass Group Canada is seeking a highly organized and customer-focused individual to fill the role of Front Desk Coordinator. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

About the Role

This Front Desk Coordinator will be responsible for providing exceptional customer service to clients and guests, responding to inquiries, and handling various administrative tasks. The ideal candidate will have previous experience in a similar role, possess excellent organizational skills, and be able to work independently with minimal supervision.

Key Responsibilities
  • Provide top-notch customer service to clients and guests, addressing their needs and resolving any issues promptly;
  • Respond to phone calls, emails, and other forms of communication in a timely and professional manner;
  • Manage the front desk operations, including checking in and out guests, processing payments, and maintaining accurate records;
  • Perform various administrative tasks, such as data entry, filing, and photocopying;
  • Assist with special events and projects as needed, demonstrating flexibility and adaptability;
Requirements
  • High school diploma or equivalent required; post-secondary education an asset;
  • Previous experience in a customer-facing role, preferably in hospitality or administration;
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues;
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines;
  • Proficiency in Microsoft Office, particularly Excel and Word;
  • Criminal record check required;
What We Offer
  • A competitive salary range of $45,000 - $60,000 per year, depending on experience;
  • A comprehensive benefits package, including dental, health, and vision care plans;
  • Opportunities for professional growth and development within a dynamic company;
  • A supportive and inclusive work environment, promoting diversity and teamwork;
About Us

Compass Group Canada is a leading food and support services company, providing high-quality services to a wide range of clients across the country. With a commitment to excellence and innovation, we strive to deliver exceptional experiences that exceed our customers' expectations.