Experienced Holiday Season Front Desk Representative

6 days ago


Toronto, Ontario, Canada Spin Master Full time
Front Desk Associate Role Overview

We are seeking a skilled and seasoned Front Desk Associate to join our team during the holiday season at Spin Master. This is an exceptional opportunity to contribute to our organization's success in a dynamic and fast-paced environment.

Key Responsibilities:

  • Greet and welcome guests in a friendly and professional manner, setting the tone for a positive experience.
  • Efficiently handle check-in and check-out procedures, ensuring seamless guest interactions.
  • Provide exceptional customer service by addressing guest inquiries and resolving issues promptly, maintaining a high level of satisfaction.
  • Assist with reservations and booking processes, offering personalized support to enhance the guest experience.
  • Manage incoming calls and provide accurate information to callers, showcasing professionalism and expertise.
  • Maintain a clean and organized front desk area, reflecting positively on the company's image.
  • Adhere to all company policies and procedures, upholding the highest standards of integrity and excellence.

Competitive Compensation Package:

  • A competitive hourly rate of $15-$20 per hour, commensurate with experience.
  • The opportunity to work in a dynamic and rewarding environment, fostering growth and development.
  • Potential for long-term employment based on performance, with opportunities for advancement and career progression.

Job Type: Full-time, Permanent



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