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Medical Office Coordinator

2 months ago

Edmonton, Alberta, Canada UC Medical Clinic - Mill Woods Full time

We are seeking a Medical Office Coordinator to join our team at the UC Medical Clinic - Mill Woods. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and ensuring a smooth day-to-day operation of our clinic.

About the Role

This is a permanent position working 30 hours per week. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.

The estimated salary for this role is $45,000 - $55,000 per year, depending on experience.

Responsibilities
  • Greeting and Directing Patients: Greet patients and visitors, direct them to contacts or service areas, and provide general information about the clinic.
  • Customer Service: Obtain and process information required to provide customer service, including answering phone calls, responding to emails, and resolving patient concerns.
  • Scheduling and Record-Keeping: Schedule and confirm appointments, maintain accurate records of patient interactions, and perform clerical duties such as filing and sorting mail.
  • Switchboard and Telephone Operations: Operate the switchboard or telephone system, answer calls, relay messages, and arrange teleconferences.
  • Calculations and Billing: Calculate billing charges and ensure accurate financial records.
Work Environment and Physical Capabilities

This role requires the ability to work in a fast-paced environment with a high level of accuracy and attention to detail. You will need to be able to multitask, prioritize tasks, and manage your time effectively.

Screening Questions
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in a healthcare or administrative setting?
  • What is your availability for working hours?