Strategic Client Leadership and Business Transformation Director

1 week ago


Halifax, Nova Scotia, Canada Genpact Full time
Job Description

This role is responsible for driving business growth through strategic leadership of a portfolio of clients. As the CEO for their account, you will develop deep relationships with executive teams and leverage industry expertise to drive transformation initiatives.

Key Responsibilities
  • Business Growth Strategy: Develop and execute growth plans for key accounts, including creation and implementation of strategic roadmaps.
  • Account Planning and Strategy: Lead account planning and strategy sessions to drive improved account performance.
  • P&L Management: Own the P&L for the account in collaboration with Operations.
  • Team Leadership: Manage a sales team and provide coaching, mentoring, training, and career development opportunities.
  • Client Engagement: Build meaningful relationships with clients and facilitate commercial negotiations to ensure mutually beneficial outcomes.
Requirements
  • Experience: Proven experience handling senior client relationships at Fortune 500 companies.
  • Education: MBA or advanced degree in a related field.
  • Skills: Sound financial and commercial business understanding, ability to manage conflicting priorities, and willingness to learn Genpact's Sales framework.


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