Clinical Transformation Strategist
1 day ago
Under the direction of the Director, Clinical Transformation, the incumbent provides leadership and direction on operational design, enhancement initiatives, strategic planning, customer service planning, analytical reporting, performance measurement, standardization, training, and risk management. This position works with considerable autonomy in collaboration with the Clinical Transformation team and other identified stakeholders to support the improvement and sustainable delivery of Transformation activities through high-level data assessment, outcomes compilation, and results delivery with a focus on safety, quality, and customer service.
Key ResponsibilitiesPlanning and System Performance
- Understands Clinical Transformation's diverse business requirements and is independently responsible to lead the development and execution of strategic, operational, and front-line plans that support Nova Scotia Health's Strategic Plan and direction, in collaboration with the Clinical Transformation team.
- Collaborates with the Transformation Team to set goals and objectives for the portfolio to support both the NSHA and mandate of the Health Transformation Office.
- Recognizes and escalates issues that have the potential to impact significantly on customers or our ability to provide safe, quality patient care.
Quality Service Delivery
- Conducts in-depth assessments on key Transformation activities through analytical assessment of reports obtained from various sources. Compiles information and assesses complex variables and recommends actions for change and service improvement, including alternate service provision.
- Facilitates the development of provincial policies and processes while engaging the Transformation Team and other applicable stakeholders.
- Oversees the development and implementation of initiatives that result in improved quality of service and delivery as assigned.
Engagement, Visible Leadership, Partnerships, and Relationships
- Understands the needs of customers and their goals in order to formulate strategies and solutions that satisfy diverse business requirements.
- Leads group conversations, presentations, and training sessions as required with the goal of providing professional development and plan development guidance.
We are seeking a highly motivated and experienced individual with a strong background in healthcare operations and transformation. The ideal candidate will have a proven track record of leading cross-functional teams and driving organizational change. A university degree in a relevant field and experience in lean training, change management, and healthcare systems are preferred. The successful candidate will be a strong communicator with excellent analytical and problem-solving skills.
Nova Scotia Health is a dynamic and innovative healthcare organization that values diversity and inclusion. We offer a comprehensive benefits package, competitive salary, and opportunities for professional growth and development.
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