Sales Manager

7 days ago

Burlington, Ontario, Canada The Brick Full time
About The Brick

The Brick is a leading retailer seeking a highly motivated and experienced Sales Manager to join our team. As a Sales Manager, you will be responsible for leading our sales team to achieve exceptional results and providing an outstanding customer experience.

Key Responsibilities
  • Maintain Store Excellence
    • Ensure store merchandising, detail, and customer service meet the highest standards.
  • Lead the Sales Team
    • Conduct hiring, scheduling, and training of sales team members.
    • Develop employees through goal setting, coaching, and formal performance appraisals.
  • Drive Sales Growth
    • Implement all sales programs to increase delivered sales, closing ratio, and return on customer.
    • Achieve sales and margin targets while controlling expenses.
  • Organize Promotions and Events
    • Plan and execute promotions and marketing events to drive sales and customer engagement.
  • Lead Daily Team Talks and Sales Meetings
    • Facilitate daily team talks and sales meetings to ensure alignment and motivation.
  • Ensure Compliance
    • Understand, implement, maintain, and ensure compliance with all Brick Group policies and procedures.
  • Community Involvement
    • Participate in community events and initiatives to promote The Brick's brand and values.
Requirements
  • Education
    • High school diploma or equivalent; post-secondary education an asset.
  • Experience
    • 2 or more years of customer service or sales experience.
    • Previous retail supervisory or senior associate experience an asset.
  • Skills
    • Proven track record in customer service, operations, and merchandising.
    • Excellent verbal and written communication skills.
    • Highly developed problem-solving skills.
    • Good time management skills and work ethic.
    • The ability to promote an extreme level of excellence and pride in customer service and store detail.
What We Offer
  • Competitive Compensation
    • A competitive remuneration package that will commensurate with experience.
  • Benefits
    • A flexible and comprehensive benefits package, including health, dental, and paramedical services for you and your family.
  • Career Growth
    • Career progression potential with plenty of access to ongoing personal and professional development.
  • Employee Discounts
    • Employee discounts on products and services.

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