Business Development Representative

4 weeks ago

London, Ontario, Canada Safran Electrical & Power Full time
About the Role

We are seeking a highly skilled Business Development Representative to join our team at Safran Electrical & Power. As an Inside Sales representative, you will be responsible for addressing customer inquiries and concerns to ensure customer satisfaction.

Key Responsibilities:
  • Addressing customer inquiries and concerns to ensure customer satisfaction
  • Quote Customer RFQ's i.e., create formal quote, collect pricing, calculate sell price, advise delivery etc.
  • Ability to read drawings is an asset
  • Review Customer Orders i.e., Pricing, Delivery, Special instructions or Requirements, Terms & Conditions etc.
  • Retrieving Customer Orders through the internet (experience with Oracle is an asset)
  • Inputting Customer Orders i.e., Creating Sales orders in MRP system
  • Creating new product forms
  • Create customs paperwork if applicable for shipments
  • Occasional reception coverage, backup for invoicing when required
  • Other various duties as assigned (filing, scanning, etc.)
  • Follows Safran Policies & Procedures
Requirements

To be successful in this role, you will require:

  • Minimum two years customer service experience with Inside Sales experience being an asset
  • Accurate data entry skills with superior attention to detail
  • Excellent written and oral communication skills
  • Professionalism with excellent interpersonal skills
  • Excellent organizational and time management skills with strong ability to multi-task and prioritize workload in a fast-paced, changing environment
  • Demonstrated ability to problem-solve
  • Responsive to company and customer needs
  • Work with minimum supervision
  • Highly proficient computer skills in Word and Excel
  • Knowledge of production planning is an asset
  • A condition of employment will be completing a security assessment to ensure eligibility under Canada's Controlled Goods Program
What We Offer

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience.

The estimated salary range is based on the title, job description, and location. The actual salary may vary based on individual qualifications and performance.

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