Membership Representative

4 days ago


London, Ontario, Canada Crunch Fitness Canada (CFC004) Full time

Career Opportunity at Crunch Fitness Canada

We are seeking a highly motivated and results-driven Membership Representative to join our dynamic team as a Fitness Business Development Associate. In this role, you will be responsible for proactively attracting new business through member referrals, corporate lead generation, territory outreach, and telephone inquiries, ensuring consistent follow-up on sales leads.

As a key contributor to creating a warm and inviting atmosphere that enriches the lives of our team members and community, you will exceed personal sales goals by leveraging effective sales techniques and strategies. Demonstrating unwavering integrity and adherence to company core values in all interactions is essential.

The successful candidate will provide excellent customer service while managing members' accounts and booking Crunch One Kick Offs. Foster a welcoming environment for co-workers, members, and guests at all times, demonstrating enthusiasm, passion, friendliness, and ambition in all interactions.

This role involves handling phone calls with courtesy and professionalism, making outbound calls for trial passes and other leads. Maintain a clean facility and promptly address member requests and issues, greeting all members and guests with a smile and enthusiasm to ensure consistent member engagement.

Serve as an expert on all aspects of club facilities, services, and operational hours, effectively communicating special events, club services, programs, and schedules to members and guests.

Please note that CPR/AED certification is required, which can be obtained within 30 days of hire. A minimum of 1 year of experience in a service-oriented position, preferably in a similar industry, is also necessary.

Benefits of working at Crunch include employee discounts, and compensation of $17.20/hour plus commission. We require Friday's and weekends (8-10 hours per week). If you're passionate about health and fitness, driven by a shared purpose, and eager to inspire others to reach their fitness goals, we encourage you to apply.



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