Client Relations and Events Manager

2 weeks ago

Toronto, Ontario, Canada Tiffany & Co. Full time

Job Summary

Tiffany & Co. is seeking a highly skilled and experienced professional to join our team as a Director of Client Relations and High Jewelry. As a key member of our leadership team, you will be responsible for developing and executing strategies to drive client engagement and loyalty, while also overseeing the management of high jewelry sales and events.

Key Responsibilities

  • Develop and implement client engagement strategies to drive loyalty and retention
  • Manage and coordinate high jewelry sales and events, including product launches and client entertaining
  • Partner with retail leaders to develop the selling capabilities of high jewelry sales specialists
  • Establish and maintain strategic partnerships to create unique client experiences
  • Oversee local budget and calendar of actions/events
  • Report on competitive insights and location activations
  • Lead and coach a developing team to success

Requirements

  • 10+ years of event management experience
  • Must be creative with a high level of taste
  • Strong written, verbal and presentation skills
  • Previous experience in a client relations/client facing role
  • Experienced with managing and coordinating teams
  • Problem solver, solution oriented, and agile
  • Team oriented with excellent interpersonal and relationship building skills
  • Ability to travel as needed in Canada and the US
  • Proficiency with client tracking systems, Excel and Microsoft Outlook/email
  • Must have authorization to work in Canada or in the country where the position is based

Preferred Qualifications

  • A college/university degree
  • Luxury industry experience preferred
  • Proficiency in multiple languages

Tiffany & Co. is an Equal Opportunity Employer

We are committed to fostering a workplace where individual differences are recognized, appreciated, and respected. We encourage applications from people with disabilities and will provide accommodations throughout the hiring process. If you require an accommodation, please contact us at [insert contact information].

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