Senior Customer Experience Marketing Lead
1 week ago
We are a well-established leader in the dry cleaning and commercial laundry industry in Toronto, with over 40 years of experience. Our company is introducing a new innovative service to enhance convenience and quality for our customers.
Job Overview:We are looking for a creative and strategic Marketing Manager to lead the marketing initiatives for our new service. The ideal candidate will drive marketing efforts, coordinate with internal teams to ensure the product meets market demands, and prepare for a successful launch.
Key Responsibilities:- Develop and implement marketing strategies to introduce a new customer-centric service in the dry-cleaning industry.
- Lead marketing campaigns, including social media engagement, to build brand awareness and attract customers.
- Collaborate with internal teams to ensure product features align with customer needs and company goals.
- Work closely with partners to secure promotional opportunities for the service.
- Conduct market research to understand customer behavior and identify growth opportunities.
- Bachelor's degree in Marketing or a related field.
- 5+ years of experience in marketing or a related role.
- Proven experience in creating and executing successful marketing campaigns.
- Strong understanding of social media marketing and customer acquisition strategies.
- Fluency in English required; French and/or Chinese language is a strong asset.
$80,000 - $110,000 per year, depending on experience.
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Senior Product Manager, Group Retirement Savings
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