Assistant Director of Global Services

2 weeks ago

Richmond Hill, Ontario, Canada ROSS Full time

Job Summary

We are seeking a highly experienced and skilled professional to fill the role of Assistant Director of Global Services. This position will be responsible for leading a team of professionals in the development and delivery of high-quality professional services proposals, contracts, and associated customer/partner deliveries.

Key Responsibilities

  • Develop and implement strategies for high-quality, timely, and profitable professional services proposals, contracts, and associated customer/partner deliveries.
  • Lead a team of professionals in the development and delivery of professional services proposals, contracts, and associated customer/partner deliveries.
  • Identify, select, develop, support, and manage strategic partners and extended resource capacity channels.
  • Lead and assist with major practice development projects associated with infrastructure development, primarily focused on quality, competency, productivity, and organizational effectiveness.
  • Manage resource capacity planning, recruitment, and retention, including career development, mentoring, training coordination, and performance assessment.
  • Manage financial planning, budgeting, and cost control, primarily measured by resource capacity utilization and cost control of non-billable time, travel, and expenses.

Requirements

  • 10-12 years of experience in project management/PMO in complex telecommunications project environments.
  • Demonstrated, sustained experience in a leadership/management position within overall organizational responsibility for a medium-large-sized team (50+ staff).
  • Demonstrated, sustained on-time, on-budget, on-quality, on-scope experience in a leadership/management position within overall budget responsibility for multiple medium-large-sized projects ($1-5m+USD).
  • 8-10 years of experience in a consulting and/or professional services company environment.
  • Bachelor's/Master's degree in Engineering/Management/Telecommunications or related fields.
  • Proficiency in MS Office, MS Project, MS Access, and MS Excel.

About ROSS

ROSS is a premier OSS software developer with headquarters in Richmond Hill, Ontario. Our client list is global, with Tier I and II communication service providers. We are committed to delivering high-quality professional services proposals, contracts, and associated customer/partner deliveries.

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