Water Service Operations Manager

2 weeks ago

Vancouver, British Columbia, Canada Quench Canada, Inc. Full time

About Quench Canada, Inc.

We are seeking a highly skilled Water Service Operations Manager to lead our team in delivering exceptional service to our customers. As the ideal candidate, you will have a proven track record of overseeing field operations and managing a team of technicians.

Job Summary
  • Manage a team of Field Service Technicians to ensure timely and efficient delivery of services to customers.
  • Develop and implement strategies to improve operational efficiency and customer satisfaction.
  • Ensure compliance with health and safety policies and regulations.
  • Collaborate with the leadership team to drive cross-functional initiatives and achieve business objectives.
Key Responsibilities
  • Effective execution of proactive and reactive services, including preventative maintenance, equipment installations, and on-site repairs.
  • Provide continued technical training for Field Service Technicians.
  • Maintain and manage inventory at the branch level, including accurate data entry into the perpetual inventory system.
  • Analyze service data to identify trends and areas of improvement.
  • Ensure all field service operations are conducted in accordance with health and safety policies and regulations.
Qualifications
  • Bachelor's degree in business management or equivalent experience in operations, logistics, or warehouse management.
  • 2-4 years of progressive experience overseeing a field operations team required.
  • Strong leadership and team management skills required.
  • Valid driver's license in good standing.
  • Forklift Certified preferred.
  • Experience with Microsoft Office Suite, intermediate to advanced knowledge in Excel.
Estimated Salary

$80,000 - $110,000 per year, depending on location and experience.

Quench Canada, Inc. offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) matching program.

If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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