Reservations Supervisor

4 weeks ago


St Catharines, Ontario, Canada Comfort Inn-St. Catharines Full time

We are seeking a highly skilled Reservations Supervisor to join our team at Comfort Inn-St. Catharines. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and efficient operations.

Key Responsibilities:
  • Supervise and coordinate the work of 3-4 team members, providing guidance and support as needed.
  • Assist guests with special needs and ensure their comfort and satisfaction.
  • Requisition materials and supplies, and maintain the operation of computer systems and equipment.
  • Co-ordinate, assign, and review work to ensure business continuity and customer service delivery.

As a Reservations Supervisor, you will be responsible for maintaining a fast-paced environment, working under pressure, and meeting tight deadlines. You will also be required to perform same duties as workers supervised, and hire and train staff in job duties, safety procedures, and company policies.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Requirements:
  • 1 year to less than 2 years of experience in a similar role.
  • College/CEGEP diploma or equivalent.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and meet tight deadlines.


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