Operation Manager Trainee

6 months ago

St Catharines, Canada East Izakaya St. Catharines Full time

The work nature of “**Operation Manager Trainee**” is ensuring the functionality of operation department by supervising and managing the daily routine operation of restaurant. The Employee is required to perform the following duties and responsibilities in a professional manner:
1) Directly report to the **General Manager **and receive the direct reports from service staffs including Busser Supervisor, Server, Bartender, Host, and Receptionist.

2) Supervise the daily work of service staffs including Runners, Bussers, Hosts, Bartenders, Receptionists, Servers, and Busser Supervisors.

3) Execute the operational tasks in daily management which includes, but not limited to:

- Arrange reasonable time for services staff to work and break
- Handle take-out orders, reservation, and cashier work
- Supervise and evaluate properly services staffs about the opening and closing tasks of the restaurant
- Administrate attendance system and record work hours
- Evaluate, prepare, purchase and track efficiently the inventories and storages
- Implement the workplace sanitation/ safety standards by following health and safety policy at the workplace
- Manage the maintenance of the equipment used by service staff
- Effectively understand and execute restaurant daily or seasonal promotions, conduct stafftraining and collect guest feedback
- Record and upload the routine management logs and evaluation for Servers, Supervisor, Hostand Bartender every day and every 3 months
- Turn off all machines, equipment, lock the door and set up alarm system
- Ensure daily sales-closing tasks accurately

4) Understand and comply policies in the Employee Regulation; Participate in the personnel management considering Employment Standards Act (ESA), Ontario Human Rights Code

(OHRC), Workplace Safety and Insurance Act (WSIA), Occupational Health and Safety Act (OHSA) and Health Protection and Promotion Act (HPPA) in workplace.

5) Participate in the improvement of work section, working procedure and maintain the tools and equipment of restaurant.

6) Work with the General Manager to improve the workplace atmosphere by organizing and participating the team building activities, such as regular restaurant cleaning or internal meeting.

7) Maintain the good communication with customers and build up the relationships.

8)Completes special departmental projects and miscellaneous assignments if required and implement other duties as may arise from time to time and as may be assigned by the **General Manager**.

**Salary**: $43,000.00-$49,000.00 per year

**Benefits**:

- Company events
- Company pension
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- Store discount
- Vision care

Schedule:

- 10 hour shift
- Holidays
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Tips

Work Location: In person

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