Programmatic Solutions Consultant

5 days ago


Toronto, Ontario, Canada Amazon Advertising Canada Inc. Full time
About the Role

We are seeking a highly skilled Programmatic Solutions Consultant to join our team at Amazon Advertising Canada Inc. in Toronto, Canada.

Key Responsibilities
  • Customer Relationship Management: Develop and maintain strong relationships with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives.
  • Service Provision: Provide services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices.
  • Data Analysis: Analyze and interpret data to identify improvement areas, root causes, and formulate enablement and adoption recommendations.
  • Product Evolution: Drive the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams.
  • Process Improvement: Define and improve processes and tools for the Programmatic Solutions Consultant team to better serve customers.
A Day in the Life

A typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conducting deep dives to determine root causes of issues and informing customers of the best course of action.

About the Team

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.

Our Culture

We are committed to furthering our culture of inclusion. We have 13 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

What We Offer

We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.



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