Visitor Services Coordinator
2 days ago
About the Role
We are seeking a highly motivated and organized Visitor Services Coordinator to join our team at the Bank of Canada. As a key member of our Visitor Services team, you will play a critical role in delivering exceptional visitor experiences and promoting a better understanding of the Bank's mission and activities.
Key Responsibilities
- Develop and deliver educational programs and activities for visitors, including guided tours, workshops, and interactive exhibits.
- Assist with the development and implementation of curriculum-based educational programs for schools and other groups.
- Collaborate with the Interpretation and Outreach team to develop and deliver virtual and onsite educational programs and resources.
- Provide training and support to Museum Guides and other staff members on best practices for program delivery and visitor engagement.
- Contribute to the evaluation of visitor experiences and provide feedback to improve programs and services.
- Assist with the recruitment and performance evaluation of Museum Guides and other staff members.
Requirements
- Post-secondary degree or diploma in a related field (e.g., education, public history, museum education and interpretation studies, museum studies).
- Minimum of one year of work experience coordinating services to the public and a minimum of two years of relevant programming experience in a museum or public setting.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Ability to work independently and as part of a team, with a strong focus on customer service and visitor experience.
- Language proficiency in English and French (bilingual) with a minimum starting level of functional (level 4) in second official language.
What We Offer
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- A dynamic and inclusive work environment.
- Relocation assistance may be provided, if required.
How to Apply
Please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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