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Visitor Services Coordinator

2 months ago

Ottawa, Ontario, Canada Bank of Canada Full time
Job Title: Visitor Services Coordinator

About the Role:

We are seeking a highly motivated and organized Visitor Services Coordinator to join our team at the Bank of Canada. As a key member of our Visitor Services team, you will play a critical role in delivering exceptional visitor experiences and promoting a better understanding of the Bank's mission and activities.

Key Responsibilities:

  • Develop and deliver educational programs and activities for visitors, including guided tours, workshops, and interactive exhibits.
  • Assist in the development and implementation of curriculum-based educational programs for schools and other groups.
  • Collaborate with the Interpretation and Outreach team to create engaging and informative content for visitors.
  • Provide excellent customer service and respond to visitor inquiries and feedback.
  • Assist with the coordination of special events and exhibitions.
  • Contribute to the evaluation and improvement of visitor services and programs.

Requirements:

  • Post-secondary degree or diploma in a related field (e.g., education, public history, museum studies).
  • Minimum one year of work experience coordinating services to the public and a minimum of two years of relevant programming experience in a museum or public setting.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and adaptability skills.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and inclusive work environment.

Language Requirements:

English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.

Security Clearance:

Eligibility to obtain Reliability clearance.

Relocation Assistance:

Relocation assistance may be provided, if required.