Visitor Services Coordinator

4 days ago


Ottawa, Ontario, Canada Bank Of Canada Full time
Job Title: Visitor Services Coordinator

Are you passionate about delivering exceptional customer experiences and creating engaging educational programs? We are seeking a highly organized and effective communicator to join our Visitor Services team at the Bank of Canada.

About the Role

As a Visitor Services Coordinator, you will play a key role in planning, coordinating, and delivering front-line services and programs to visitors. You will work closely with the Manager, Visitor Services, to develop and implement educational programs, coordinate daily operations, and provide high-quality service to visitors.

Key Responsibilities
  1. Plan, coordinate, and deliver educational programs onsite and online, ensuring a high-quality experience for visitors.
  2. Coordinate the daily operation of the Museum, including scheduling, special projects, and ensuring high-quality service in all areas.
  3. Assist with the development and implementation of curriculum-based educational programs.
  4. Support the Interpretation and Outreach team in the development of virtual and onsite educational programs and resources for schools.
  5. Develop, deliver, and provide ongoing training for the VS Team, focusing on best practices for in-person and virtual program delivery.
  6. Interpret the history and themes of the Museum, communicating them to the public through various activities, including guided visits, school programs, exhibitions, workshops, and interactive games.
  7. Contribute to the evaluation of visitors' experiences by gathering statistics and working on short-term assignments, such as surveying visitors and evaluating Museum programs and services.
Requirements

We are looking for an effective communicator, self-starter, and team player with strong presentation techniques and experience in educational programming. You must be organized, able to plan necessary resources, and have problem-solving skills, adaptability, and flexibility. Bilingualism (English and French) is essential, with a minimum starting level of functional (level 4) in the second official language. Training may be provided to help reach the required level of fully functional (level 5) in the second official language.

What We Offer

We offer a competitive compensation and benefits package, including salaries based on qualifications and experience, flexible and comprehensive benefits, extra vacation days, an indexed, defined-benefit pension, and more. We are an equal opportunities employer and welcome applications from diverse candidates.



  • Ottawa, Ontario, Canada Bank of Canada Full time

    About the RoleWe are seeking a highly motivated and organized Visitor Services Coordinator to join our team at the Bank of Canada. As a key member of our Visitor Services team, you will play a central role in delivering exceptional customer service and educational programs to visitors.Key ResponsibilitiesDevelop and deliver engaging educational programs for...


  • Ottawa, Ontario, Canada Bank of Canada Full time

    About the RoleWe are seeking a highly motivated and organized Visitor Services Coordinator to join our team at the Bank of Canada. As a key member of our Visitor Services team, you will play a central role in delivering exceptional customer service and educational programs to visitors.Key ResponsibilitiesDevelop and deliver engaging educational programs for...


  • Ottawa, Ontario, Canada The Bank of Canada Full time

    About the RoleWe are seeking a highly motivated and organized Visitor Services Coordinator to join our team at the Bank of Canada. As a key member of our Visitor Services team, you will play a central role in delivering exceptional customer service and educational programs to visitors.Key ResponsibilitiesDevelop and deliver educational programs for visitors,...


  • Ottawa, Ontario, Canada The Bank of Canada Full time

    About the RoleWe are seeking a highly motivated and organized Visitor Services Coordinator to join our team at the Bank of Canada. As a key member of our Visitor Services team, you will play a central role in delivering exceptional customer service and educational programs to visitors.Key ResponsibilitiesDevelop and deliver educational programs for visitors,...


  • Ottawa, Ontario, Canada Bank of Canada Full time

    Job Title: Visitor Services CoordinatorAbout the Role:We are seeking a highly motivated and organized Visitor Services Coordinator to join our team at the Bank of Canada. As a key member of our Visitor Services team, you will play a critical role in delivering exceptional visitor experiences and promoting a better understanding of the Bank's mission and...


  • Ottawa, Ontario, Canada Bank of Canada Full time

    Job Title: Visitor Services CoordinatorAbout the Role:We are seeking a highly motivated and organized Visitor Services Coordinator to join our team at the Bank of Canada. As a key member of our Visitor Services team, you will play a critical role in delivering exceptional visitor experiences and promoting a better understanding of the Bank's mission and...


  • Ottawa, Ontario, Canada Bank of Canada Full time

    Job Title: Visitor Services CoordinatorAbout the Role:We are seeking a highly motivated and organized Visitor Services Coordinator to join our team at the Bank of Canada. As a key member of our Visitor Services team, you will play a critical role in delivering exceptional visitor experiences and promoting a better understanding of the Bank's mission and...


  • Ottawa, Ontario, Canada Bank of Canada Full time

    Job Title: Visitor Services CoordinatorAbout the Role:We are seeking a highly motivated and organized Visitor Services Coordinator to join our team at the Bank of Canada. As a key member of our Visitor Services team, you will play a critical role in delivering exceptional visitor experiences and promoting a better understanding of the Bank's mission and...


  • Ottawa, Ontario, Canada Bank of Canada Full time

    Unlock the Power of Economic EducationAs a Visitor Services Coordinator at the Bank of Canada, you will play a vital role in delivering exceptional experiences to visitors and promoting a deeper understanding of Canada's economic heritage. This is a unique opportunity to join a leading organization and contribute to the development of educational programs...


  • Ottawa, Ontario, Canada Bank of Canada Full time

    Unlock the Power of Economic EducationAs a Visitor Services Coordinator at the Bank of Canada, you will play a vital role in delivering exceptional experiences to visitors and promoting a deeper understanding of Canada's economic heritage. This is a unique opportunity to join a leading organization and contribute to the development of educational programs...


  • Ottawa, Ontario, Canada Bank Of Canada Full time

    About the RoleWe are seeking a highly motivated and organized Visitor Services Coordinator to join our team at the Bank of Canada. As a key member of our Visitor Services team, you will play a central role in delivering exceptional visitor experiences and educational programs at our Museum.Key ResponsibilitiesPlan, coordinate, and implement front-line...


  • Ottawa, Ontario, Canada Bank Of Canada Full time

    About the RoleWe are seeking a highly motivated and organized Visitor Services Coordinator to join our team at the Bank of Canada. As a key member of our Visitor Services team, you will play a central role in delivering exceptional visitor experiences and educational programs at our Museum.Key ResponsibilitiesPlan, coordinate, and implement front-line...


  • Ottawa, Ontario, Canada Bank of Canada Full time

    About the RoleThe Bank of Canada is seeking a highly skilled Visitor Services Coordinator to join our team. As a key member of our Visitor Services team, you will play a central role in delivering exceptional visitor experiences and promoting a better understanding of the Bank's economic and financial well-being.Key ResponsibilitiesDevelop and deliver...


  • Ottawa, Ontario, Canada Bank of Canada Full time

    About the RoleThe Bank of Canada is seeking a highly skilled Visitor Services Coordinator to join our team. As a key member of our Visitor Services team, you will play a central role in delivering exceptional visitor experiences and promoting a better understanding of the Bank's economic and financial well-being.Key ResponsibilitiesDevelop and deliver...


  • Ottawa, Ontario, Canada The Bank of Canada Full time

    About the RoleThe Bank of Canada is seeking a highly skilled and experienced Visitor Services Coordinator to join our team. As a key member of our Visitor Services team, you will play a central role in delivering exceptional visitor experiences and promoting a better understanding of the Bank's mission and values.Key ResponsibilitiesDevelop and deliver...


  • Ottawa, Ontario, Canada The Bank of Canada Full time

    About the RoleThe Bank of Canada is seeking a highly skilled and experienced Visitor Services Coordinator to join our team. As a key member of our Visitor Services team, you will play a central role in delivering exceptional visitor experiences and promoting a better understanding of the Bank's mission and values.Key ResponsibilitiesDevelop and deliver...


  • Ottawa, Ontario, Canada The Bank of Canada Full time

    About the RoleThe Bank of Canada is seeking a highly skilled and experienced Visitor Services Coordinator to join our team. As a key member of our Visitor Services team, you will play a central role in delivering exceptional visitor experiences and promoting a better understanding of the Bank's mission and values.Key ResponsibilitiesDevelop and deliver...


  • Ottawa, Ontario, Canada The Bank of Canada Full time

    About the RoleThe Bank of Canada is seeking a highly skilled and experienced Visitor Services Coordinator to join our team. As a key member of our Visitor Services team, you will play a central role in delivering exceptional visitor experiences and promoting a better understanding of the Bank's mission and values.Key ResponsibilitiesDevelop and deliver...


  • Ottawa, Ontario, Canada Bank of Canada Full time

    About the RoleThe Bank of Canada is seeking a highly skilled Visitor Services Coordinator to join our team. As a key member of our Visitor Services team, you will play a central role in delivering exceptional visitor experiences and promoting a better understanding of the Bank's economic and financial well-being.Key ResponsibilitiesDevelop and deliver...


  • Ottawa, Ontario, Canada Bank of Canada Full time

    About the RoleThe Bank of Canada is seeking a highly skilled Visitor Services Coordinator to join our team. As a key member of our Visitor Services team, you will play a central role in delivering exceptional visitor experiences and promoting a better understanding of the Bank's economic and financial well-being.Key ResponsibilitiesDevelop and deliver...