Healthcare Facility Security Officer

3 weeks ago

Fort Vermilion, Alberta, Canada Paladin Security Full time

Healthcare Facility Security Officer

Are you driven by a desire to support and protect individuals in need? We are looking for dedicated security personnel to make a positive impact in their communities.

We are pleased to offer a $500.00 sign-on bonus for candidates who accept full-time roles.

Paladin Security delivers comprehensive security solutions to healthcare establishments throughout Alberta. Our team is tasked with ensuring the safety of patients, staff, and visitors, which necessitates exceptional customer service abilities and the capacity to respond swiftly to challenging situations. Our presence in these environments offers a unique security experience, leading to a rewarding career for our Healthcare Security Professionals.

In addition to maintaining safety and security, our Healthcare Officers acquire invaluable skills in violence prevention and de-escalation techniques, paving the way for future opportunities in law enforcement and security services. If you possess the qualities we seek, we would love to connect with you.

Position Overview:

On-Call Healthcare Security Officers operate at various health facilities across the province. These roles come with competitive hourly wages, travel incentives, extensive training, comprehensive benefits, opportunities for advancement, and recognition programs. This position requires flexibility in working various shifts and travel.

Key Responsibilities:

  • Monitor patient safety and report any changes to Protective Services and/or Clinical staff.
  • Document all incidents according to specific site protocols.
  • Respond promptly to alarms and emergency assistance requests.
  • Adhere to and enforce safety codes, regulations, and procedures.
  • Handle confidential information with a high degree of discretion.
  • Utilize two-way radios and computer applications to communicate site activities.
  • Professionally monitor and screen visitors and clients.
  • Manage and de-escalate high-stress situations while maintaining order.
  • Ensure the safety of all stakeholders, including patients, clinical staff, and visitors, using de-escalation techniques and, if necessary, physical intervention.
  • Maintain detailed logs of all patient interactions and incidents reported by hospital staff, patients, or visitors.
  • Respond to emergency calls for assistance.

Qualifications:

  • Availability for various shifts, including overnight and weekends.
  • Willingness to travel to rural sites within a 200 km radius.
  • Ability to obtain an Alberta Security License.
  • Valid Class 5 driver's license and access to a vehicle.
  • Excellent written and verbal communication skills.
  • Strong interpersonal and customer service skills, maintaining professionalism and a friendly demeanor.
  • Capability to write detailed reports and maintain site logs.
  • Ability to make quick decisions while remaining composed in emergency situations with minimal supervision.
  • Discretion in handling confidential and private information.
  • Ability to perform under pressure and in challenging situations.
  • Physical capability to walk 18-20 km and climb stairs.

#IND10



Paladin Security: Committed to Making the World a Safer and More Welcoming Place because we CARE.
Do you possess exceptional customer service skills and a genuine passion for assisting others? Are you adept at thinking on your feet and managing difficult situations? Your proven ability to handle significant responsibilities, combined with your diverse life experiences and enthusiasm for excellence, positions you as an ideal candidate for our team. At Paladin, we prioritize hiring the best and promoting from within, fostering a culture of respect, inclusion, and diversity. We are dedicated to providing accommodations for individuals with disabilities throughout the interview process and during employment. If you require accommodations, please inform us, and we will work to meet your needs.

We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.

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