Bilingual Trainer for Accounting Software Solutions
4 weeks ago
PBS Systems Inc. is a leading provider of comprehensive business management solutions tailored for the automotive sector. We pride ourselves on our innovative approach and commitment to our clients, fostering long-term partnerships that drive success.
The OpportunityWith over three decades of experience, PBS Systems Inc. stands as a premier DMS (Dealership Management System) provider in North America. Our unique philosophy positions our clients as partners, and we continuously seek to enhance their operational efficiency through our advanced software platform.
The RoleAs a Bilingual Trainer for Accounting Software Solutions (DTO Bilingual Trainer - Accounting), you will play a pivotal role in delivering training and support to both new and existing clients utilizing our Dealer Management Software (DMS). Your responsibilities will include:
- Providing virtual training sessions to clients, ensuring they are well-equipped to utilize our software effectively.
- Conducting onsite training as necessary, facilitating smooth software installations.
- Developing a thorough understanding of the PBS software and its functionalities.
- Assisting clients with data entry and other essential tasks related to the software.
- Prioritizing and managing tasks independently, demonstrating initiative in learning new products.
- Maintaining positive relationships with clients, addressing their needs and ensuring satisfaction.
- Documenting and escalating any issues that arise during training sessions.
- Contributing to a collaborative and supportive work environment.
The ideal candidate will possess:
- Fluency in both French and English (speaking, reading, writing)
- 1-2 years of experience in the automotive industry or dealership environment.
- A High School Diploma.
- Proficiency in Microsoft Office Suite.
- Strong organizational and time management skills.
- The ability to travel within Canada and the USA as required.
PBS Systems Inc. is dedicated to the professional growth of our employees. We provide:
- Opportunities for internal advancement.
- A supportive education department focused on your development.
- Travel opportunities as part of your role.
- Competitive salary and bonus structures.
- Staff discounts and events.
We are committed to fostering an inclusive workplace and will provide accommodations during the hiring process as needed.
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