Bilingual Accounting Software Trainer

2 months ago

Milton, Ontario, Canada PBS Systems Inc. Full time
About PBS Systems Inc.

PBS Systems Inc. is a leading provider of dealership management systems (DMS) to the North American retail automotive industry. With over 30 years of experience, we have established ourselves as a trusted partner for dealerships, offering a comprehensive software platform that streamlines sales, service, inventory management, and accounting processes.

The Opportunity

We are seeking a highly skilled and bilingual accounting software trainer to join our team. As a DTO Bilingual Trainer - Accounting, you will play a critical role in providing support and training to our customers on our Dealer Management Software (DMS). Your expertise will enable our customers to maximize the benefits of our software, driving business growth and efficiency.

Key Responsibilities
  • Learn and develop an in-depth understanding of our PBS software, including data entry and other key tasks.
  • Develop and deliver training programs for new and existing customers, ensuring they are proficient in using our software.
  • Provide exceptional support to our customers, addressing their queries and concerns in a timely and professional manner.
  • Collaborate with our internal teams to identify and resolve issues, ensuring seamless customer experience.
  • Stay up-to-date with software updates and new features, sharing knowledge with the team to drive continuous improvement.
  • Contribute to the development of training materials, processes, and procedures to enhance customer support and satisfaction.
Requirements
  • Fluent in French and English (speaking, reading, writing).
  • 1-2 years' previous experience in the automotive industry, dealership environment, or a related field.
  • High School Diploma.
  • Computer proficiency with knowledge of Microsoft Office Suite.
  • Effective time management and organizational skills.
  • Strong multi-tasking and prioritization abilities.
  • Ability to travel within Canada and the USA up to 2 weeks per month.
What We Offer
  • Internal promotion and growth opportunities.
  • An education department dedicated to helping you with professional and personal development.
  • The opportunity to travel and work with a dynamic team.
  • Free parking and staff events.
  • Competitive annual base salary and bonus for product certification up to $4,800 per year.
  • Great referral bonus and staff discounts with GM, Dell, Goodlife, and more.

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