Bilingual Accounting Software Trainer

2 months ago


Milton, Ontario, Canada PBS Systems Inc. Full time

{"h1": "Accounting Software Trainer - Bilingual", "p": "At PBS Systems Inc., we are seeking a highly skilled Bilingual Accounting Software Trainer to join our team. As a Bilingual Accounting Software Trainer, you will be responsible for providing support and training to new and existing customers on our Dealer Management Software (DMS).", "ul": [{"li": "Learn and develop an understanding of the PBS software"}, {"li": "Learn and develop an understanding of the process for training customers on the PBS software"}, {"li": "Learn and develop an understanding of data entry and other key tasks"}, {"li": "The ability to complete the payroll module"}, {"li": "Become an install resource without assistance"}, {"li": "Demonstrate the ability to prioritize tasks without direction from Team Leads"}, {"li": "Taking the initiative to learn new products to increase their knowledge"}, {"li": "Provide excellent support to our customers in our software"}, {"li": "Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers"}, {"li": "Work directly with customers and train all sessions in assigned silo and if possible other silos"}, {"li": "Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded"}, {"li": "Responds to both internal and external training requests in a timely manner"}, {"li": "Write up tickets and investigate issues that arise and escalate issues to the corresponding teams"}, {"li": "Create and maintain a positive work environment"}, {"li": "Knowledge sharing within own silo and others within the DTO team"}, {"li": "Maintain documentation and update as processes change within department"}, {"li": "Willingness to commitment to an ongoing system of education and cross-training"}, {"li": "Ensure DTO queue is monitored"}, {"li": "Willingness to go the \"Extra Mile\""}, {"li": "Perform other duties and responsibilities as assigned"}], "h2": "Qualifications", "ul": [{"li": "Fluent in French and English (speaking, reading, writing)"}, {"li": "1-2 years\u2019 previous experience in the automotive industry, dealership environment or PBS is an asset"}, {"li": "High School Diploma"}, {"li": "Computer proficient with knowledge of Microsoft Office Suite"}, {"li": "Effective time management & organizational skills"}, {"li": "Strong multi-tasking & prioritization"}, {"li": "Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver\u2019s license is required"}], "h2": "What we offer", "ul": [{"li": "Internal promotion and growth opportunities"}, {"li": "An education department dedicated to helping you with professional and personal development"}, {"li": "The opportunity to travel"}, {"li": "Free parking"}, {"li": "Staff events"}, {"li": "Competitive annual base salary"}, {"li": "Bonus for product certification up to $4,800 per year"}, {"li": "Great referral bonus"}, {"li": "Staff discounts with GM, Dell, Goodlife and more."}]}



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  • Milton, Ontario, Canada PBS Systems Inc. Full time

    {"h1": "Job Title: Bilingual Accounting Software Trainer", "h2": "Job Summary", "p": "We are seeking a highly skilled Bilingual Accounting Software Trainer to join our team at PBS Systems Inc. As a key member of our Dealer Training Optimization team, you will provide training and support to our customers on our Dealer Management Software (DMS).", "ul":...


  • Milton, Ontario, Canada PBS Systems Inc. Full time

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