Hotel Operations Supervisor

5 days ago


Sydney, Nova Scotia, Canada 11497235 Canada Inc. Full time
Job Summary

We are seeking a highly skilled Hotel Operations Supervisor to join our team at 11497235 Canada Inc. The successful candidate will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers supervised.

Key Responsibilities
  • Co-ordination and Scheduling
    • Co-ordinate activities with other work units or departments to ensure smooth operation of the hotel.
    • Establish work schedules and procedures to meet the needs of the hotel.
  • Supervision and Training
    • Supervise and train staff in job duties, safety procedures, and company policies.
    • Assist staff in resolving work problems and improving productivity and product quality.
  • Client Service
    • Assist clients/guests with special needs and provide excellent customer service.
  • Operations and Maintenance
    • Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery.
    • Requisition materials and supplies as needed.
  • Reporting and Analysis
    • Prepare and submit reports on hotel operations and performance.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a supervisory role.
  • Skills and Abilities
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and under pressure.
    • Attention to detail and ability to multitask.
    • Ability to work independently and as part of a team.
Working Conditions
  • Work Environment
    • Fast-paced environment with a large workload.
    • Overtime required as needed.
  • Physical Demands
    • Standing for extended periods.


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