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Hotel Operations Supervisor

2 months ago

Sydney, Nova Scotia, Canada 11497235 Canada Inc. Full time
Job Summary

We are seeking a highly skilled Hotel Operations Supervisor to join our team at 11497235 Canada Inc. The successful candidate will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers supervised.

Key Responsibilities
  • Co-ordination and Scheduling: Co-ordinate activities with other work units or departments to ensure smooth operation of the hotel.
  • Work Procedures: Establish work schedules and procedures to ensure efficient use of resources.
  • Supervision: Perform same duties as workers supervised to ensure they are meeting expectations.
  • Reporting: Prepare and submit reports to management on a regular basis.
  • Problem-Solving: Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Client Service: Assist clients/guests with special needs to ensure excellent customer service.
  • Work Assignment: Co-ordinate, assign, and review work to ensure tasks are completed efficiently.
  • Staff Management: Hire and train staff in job duties, safety procedures, and company policies.
  • Equipment Maintenance: Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery.
  • Supply Management: Requisition materials and supplies as needed.
Supervision and Work Environment
  • Supervision: Supervise 5-10 people.
  • Work Conditions: Work in a fast-paced environment with a large workload, requiring standing for extended periods and working under pressure.
Personal Suitability
  • Personal Qualities: Accurate, client-focused, dependable, efficient interpersonal skills, excellent oral and written communication, flexibility, initiative, interpersonal awareness, organized, and a team player.
  • Work Term: Permanent position.
  • Work Language: English.
  • Hours: 32 hours per week.