Hotel Supervisor

1 week ago


Sydney, Nova Scotia, Canada Highland Motel Full time

Job Summary:

We are seeking a highly skilled and experienced Hotel Assistant Manager to join our team at Highland Motel. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional customer service, and driving business growth.

Key Responsibilities:

  • Develop and Implement Policies and Procedures: Create and enforce policies and procedures to ensure smooth hotel operations, including staff management, customer service, and financial management.
  • Staff Management: Recruit, train, and supervise a team of hotel staff, including front desk, housekeeping, and maintenance personnel.
  • Customer Service: Ensure that all guests receive exceptional customer service, addressing any complaints or concerns in a professional and timely manner.
  • Financial Management: Prepare and manage budgets, monitor revenues and expenses, and negotiate with suppliers to ensure cost-effective operations.
  • Work Environment: Ensure that the hotel maintains a non-smoking environment and adheres to all relevant health and safety regulations.
  • Work Term and Language: This is a permanent position, and the primary language of communication is English.
  • Work Hours: The successful candidate will work 30-40 hours per week.

Requirements:

  • Secondary (high) school graduation certificate
  • 2 years to less than 3 years of experience in a hotel management role


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