Senior Membership Services Representative
12 hours ago
Join the Shaw Festival Theatre team as a Senior Membership Services Representative and play a key role in generating revenue through donor-centric conversations. As a member of our Development team, you will be responsible for communicating our Case for Support to renew donor memberships, return lapsed members, and acquire new donors.
Key Responsibilities:- Solicit charitable donations through outbound phone calls, electronic communication, and in-person interactions.
- Maintain exceptional customer service standards, demonstrating strong communication skills, patience, and professionalism.
- Develop a deep understanding of the arts and arts-based philanthropy, as well as a passion for theatre and support of artists and arts workers.
- Share knowledge about the Shaw Festival, playbill, and plays to build rapport and advance relationships between the Shaw and patrons and members.
- Achieve weekly metric targets in support of Membership's fundraising and personal goals.
- Utilize Tessitura to track contacts, coordinate follow-up actions, document feedback, and process donations.
- Maintain patron portfolios and member accounts.
- Act as the primary point of contact for Membership services on weekdays, some evenings, and weekends, including problem-solving for donors.
- Be a resource for Audience Services and Box Office regarding Membership issues and needs.
- Lead and assist in Membership events, including hosting Post-Show chats and other select Shaw events in support of revenue targets and patron interaction goals.
We are committed to creating a diverse and inclusive environment and welcome applications from candidates who identify as Indigenous, Black or as persons of colour (IBPOC), the LGBTQ2+ communities, and those identifying as gender fluid. In accordance with Accessibility for Ontarians with Disabilities Act (AODA), please advise Human Resources if you require an accommodation throughout the recruitment process.
We acknowledge and honour the land upon which we gather as the historic and traditional territory of First Nations peoples, specifically the Neutral Nation, the Mississauga, and the Haudenosaunee.
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Senior Membership Services Representative
5 days ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeSenior Membership Services RepresentativeJoin the Shaw Festival Theatre team as a Senior Membership Services Representative and play a key role in generating revenue through donor-centric conversations. As a member of our Development team, you will be responsible for communicating our Case for Support to renew donor memberships, return lapsed members, and...
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Senior Membership Services Representative
5 days ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeSenior Membership Services RepresentativeJoin the Shaw Festival Theatre team as a Senior Membership Services Representative and play a key role in generating revenue through donor-centric conversations. As a member of our Development team, you will be responsible for communicating our Case for Support to renew donor memberships, return lapsed members, and...
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Senior Membership Services Representative
2 weeks ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob SummaryWe are seeking a highly skilled and experienced Membership Services Senior Representative to join our team at the Shaw Festival Theatre. As a key member of our development team, you will play a critical role in generating revenue through donor-centric conversations and membership fundraising appeals.Key ResponsibilitiesSolicit charitable donations...
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Senior Membership Services Representative
2 weeks ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob SummaryWe are seeking a highly skilled and experienced Membership Services Senior Representative to join our team at the Shaw Festival Theatre. As a key member of our development team, you will play a critical role in generating revenue through donor-centric conversations and membership fundraising appeals.Key ResponsibilitiesSolicit charitable donations...
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Senior Membership Services Representative
1 week ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob SummaryWe are seeking a highly skilled and experienced Membership Services Senior Representative to join our team at the Shaw Festival Theatre. As a key member of our Membership department, you will play a critical role in generating revenue through donor-centric conversations and building strong relationships with our patrons.Key ResponsibilitiesSolicit...
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Senior Membership Services Representative
1 week ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob SummaryWe are seeking a highly skilled and experienced Membership Services Senior Representative to join our team at the Shaw Festival Theatre. As a key member of our Membership department, you will play a critical role in generating revenue through donor-centric conversations and building strong relationships with our patrons.Key ResponsibilitiesSolicit...
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Senior Membership Services Representative
3 weeks ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob SummaryWe are seeking a highly skilled and motivated Senior Membership Services Representative to join our team at the Shaw Festival Theatre. As a key member of our Membership department, you will play a critical role in generating revenue through donor-centric conversations and building strong relationships with our patrons.Key ResponsibilitiesSolicit...
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Membership Services Assistant Manager
2 days ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Assistant Manager, Membership ServicesAt the Shaw Festival Theatre, we are seeking an experienced and skilled Assistant Manager to join our Membership Services team. As a key member of our team, you will play a vital role in supporting the Membership Services Manager in generating revenue and leading the Membership Services team.Key...
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Membership Services Assistant Manager
2 days ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Assistant Manager, Membership ServicesAt the Shaw Festival Theatre, we are seeking an experienced and skilled Assistant Manager to join our Membership Services team. As a key member of our team, you will play a vital role in supporting the Membership Services Manager in generating revenue and leading the Membership Services team.Key...
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Membership Services Assistant Manager
1 day ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Assistant Manager, Membership ServicesAt the Shaw Festival Theatre, we are seeking an experienced and skilled Assistant Manager to join our Membership Services team. As a key member of our team, you will play a vital role in supporting the Membership Services Manager in generating revenue and leading the Membership Services team.Key...
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Membership Services Assistant Manager
1 day ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Assistant Manager, Membership ServicesAt the Shaw Festival Theatre, we are seeking an experienced and skilled Assistant Manager to join our Membership Services team. As a key member of our team, you will play a vital role in supporting the Membership Services Manager in generating revenue and leading the Membership Services team.Key...
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Assistant Manager, Membership Services
2 weeks ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob SummaryWe are seeking a highly skilled and motivated Assistant Manager to join our Membership Services team at the Shaw Festival Theatre. As a key member of our development team, you will play a critical role in supporting the Membership Services Manager in generating revenue and building relationships with our donors.Key ResponsibilitiesSupport the...
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Assistant Manager, Membership Services
2 weeks ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob SummaryWe are seeking a highly skilled and motivated Assistant Manager to join our Membership Services team at the Shaw Festival Theatre. As a key member of our development team, you will play a critical role in supporting the Membership Services Manager in generating revenue and building relationships with our donors.Key ResponsibilitiesSupport the...
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Membership Services Assistant Manager
5 days ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Assistant Manager, Membership ServicesAt the Shaw Festival Theatre, we are seeking an experienced and skilled Assistant Manager to join our Membership Services team. As a key member of our team, you will play a vital role in supporting the Membership Services Manager in generating revenue and leading the Membership Services team.Key...
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Membership Services Assistant Manager
5 days ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Assistant Manager, Membership ServicesAt the Shaw Festival Theatre, we are seeking an experienced and skilled Assistant Manager to join our Membership Services team. As a key member of our team, you will play a vital role in supporting the Membership Services Manager in generating revenue and leading the Membership Services team.Key...
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Assistant Manager, Membership Services
1 week ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob SummaryWe are seeking a highly skilled and motivated Assistant Manager to join our Membership Services team at the Shaw Festival Theatre. As a key member of our development team, you will play a critical role in supporting the Membership Services Manager in generating revenue and building relationships with our donors.Key ResponsibilitiesSupport the...
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Assistant Manager, Membership Services
1 week ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob SummaryWe are seeking a highly skilled and motivated Assistant Manager to join our Membership Services team at the Shaw Festival Theatre. As a key member of our development team, you will play a critical role in supporting the Membership Services Manager in generating revenue and building relationships with our donors.Key ResponsibilitiesSupport the...
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Assistant Manager, Membership Services
3 weeks ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob SummaryWe are seeking a highly skilled and motivated Assistant Manager to join our Membership Services team at the Shaw Festival Theatre. As a key member of our development team, you will play a critical role in supporting the Membership Services Manager in generating revenue and building relationships with our donors.Key ResponsibilitiesSupport the...
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Box Office Representative
5 days ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Box Office RepresentativeJob Summary:The Shaw Festival Theatre is seeking a highly skilled and customer-focused Box Office Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service, processing ticket orders, and assisting patrons with their queries.Key...
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Box Office Representative
4 days ago
Niagara-on-the-Lake, Ontario, Canada Shaw Festival Theatre Full timeJob Title: Box Office RepresentativeJob Summary:The Shaw Festival Theatre is seeking a highly skilled and customer-focused Box Office Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service, processing ticket orders, and assisting patrons with their queries.Key...
